Designer, User Experience Design

What User Experience Design contributes to Cardinal Health

Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

User Experience Design creates intuitive digital interfaces that meet business objectives, make it easy for a user and/or customer to accomplish their intended task(s) and deliver a high-level of customer satisfaction when engaging with the company online.

Proven experience leading end-to-end UX processes — from discovery to usability testing.

Strong portfolio showing measurable impact on usability, conversion, or user satisfaction.

Experience collaborating with developers, product managers, and stakeholders.

Familiarity with design systems and accessibility standards (WCAG).

Ability to use both qualitative and quantitative data to guide design decisions.

Qualifications

• 4-8 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• English level: advanced / fluent, required
• Past user experience with platforms, required

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues
• Empathy and user advocacy
• Critical thinking and problem-solving
• Strong communication and storytelling ability
• Adaptability and collaboration

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.