Sr. Specialist, Learning Technologies

JOB TITLE:  Senior Specialist, Learning Operations

About Us:

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.

With approximately 48,000 employees across several countries and Fiscal 2023 revenues of $205 billion, Cardinal Health ranks among the top 15 on the Fortune 500.

In Bangalore we have created an Innovation and Global Capability Centre (GCC) in 2021 as part of our Global Business Services (GBS) operating model that allows us to inhouse talent and scale that talent across our business in areas such as Enterprise IT, Commercial Technologies and Business Process Solutions. Our ambition is to build differentiated opportunities that allows our organization to advance rapidly to be healthcare’s most trusted partner.

JOB TITLE:  Senior Specialist, Learning Operations

What Learning Operations contributes to Cardinal Health

Learning Technologies is responsible for leading the definition and implementation of the learning technology strategy to support learning activities for internal and external customers. Maintains a validated, FDA-compliant learning management system and supports learning technology across the enterprise.

  • Learning Operation is team supports the delivery of experiences and solutions that make learning, professional growth and organization transformation possible. A learning operations specialist will provide excellent customer service and solutions to our L&D COE.
  • Demonstrates knowledge and advises on usage of learning technologies (including learning management systems), Cardinal Health desktop technical environment, authoring tools, and interfaces stays abreast of trends for new technology defines technical standards and best practices.
  • Demonstrates knowledge of learning methodologies to analyze, recommend, design and develop learning solutions and technology strategies to address performance, skill, and knowledge gaps and drive technical capabilities.
  • Implements and maintains a validated learning management system in compliance with FDA and Cardinal Health company policies and procedures through LMS governance and adherence to validation processes, audits, and documentation of Standard Operating Procedures/Work Instructions.
  • Guides and supports LMS administrators, content owners and other users to analyze and resolve problems. Provides training strategy consultation, designs and develops learning solutions and communications, outlines remediation plans and conducts functional testing of courses and system.
  • Serves as the business liaison and manages external vendors to ensure outsourced programs/products meet internal requirements and objectives.

Qualifications

  • Bachelor’s degree in related field, or equivalent work experience, preferred.
  • 2+ years’ experience in related field, preferred.
  • CornerStone On Demand (CSOD) and Service Now knowledge preferred.

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks.
  • Works on projects of moderate scope and complexity
  • Identifies possible solutions to a variety of technical problems and takes actions to resolve.
  • Applies judgment within defined parameters.
  • Receives general guidance may receive more detailed instruction on new projects.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.