Account Manager, Strategic Accounts (East of Australia – NSW/Queensland/Melbourne/Victoria)

Summary of the Role

To achieve sales revenue, profitability and market share targets for a specified territory, by promoting and selling defined products and services to Distributor and wholesaler partners and in Day Hospitals segments. To maintain existing and create new business and customer relationships with key stakeholders.

To maintain existing business and to identify new business opportunities. To practice effective territory management in terms of planning, organization and administration, along with timely and accurate expense planning and control.

Responsibilities :

  • Work strategically across Cardinal Health portfolios planning and executing sales activities to achieve or exceed sales targets while maintaining a professional image in the marketplace.
  • Provide education to distributors and healthcare professionals as required to ensure correct use of Cardinal Health Products according to the Instructions For Use.
  • Develop strong relationships and successful partnerships with key decision makers & non-clinical stakeholders including (but not limited to) Procurement, Sustainability and Risk Management.
  • Gather and share market intelligence (product, price, promotion, discount etc.) by observation, discussion or research
  • Strive to understand customer needs and provide mutually beneficial solutions for the customer and the company.
  • Respond to customer queries in a timely, professional and courteous manner always representing the Cardinal brand in accordance with the expected values and behaviours including after hours work from time to time as necessary.
  • Ensure the highest level of Cardinal Health product and technical knowledge is attained and maintained through company provided education and by self-learning as expected of a high performing sales professional.
  • Have a thorough understanding of competitive products, features and strengths and be able to confidently promote Cardinal Products’ competitive advantages with this in mind.
  • Actively seek to develop and expand on territory management and selling skills.
  • Ensure that customer contacts, activities, opportunities, risk and business maintenance is updated in SFDC within the times agreed with the Manager, Strategic Accounts and Corporate Accounts Manager ANZ.
  • Ensure proper maintenance of pricing in SFDC ensuring that pricing is entered in a timely manner and does not expire to ensure the customer receives the right price each and every time.
  • Provide forecast to marketing for new business utilizing the company processes.
  • Attend third party and company sponsored meetings as required which may include afterhours attendance from time to time.
  • Provide sales reports and other information in the format required to the Manager, Strategic Accounts as required.
  • Work individually and as part of the wider team to establish and foster strong relationships with key opinion leaders and to execute on marketing and sales strategy.
  • Maintain good relationships with all staff at all levels and functions within the organization.
  • All activities must be performed in compliance with the local Quality System.
  • Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.

Requirements :

  • Preferred - relevant undergraduate degree plus additional industry qualifications.
  • Minimum - Technical/Clinical or nursing diploma level.
  • Entry level for experience 3+ years of sales experience preferably in a healthcare environment.
  • Proven track record in professional sales, preferably in the medical device industry.
  • Demonstrated ability to achieve sales targets.
  • Commercial sales competencies including strategic and territory planning, negotiation skills and solutions selling.
  • Excellent communication and relationship building skills.
  • Comprehensive knowledge of the public and private hospital markets.
  • Preferably a Nursing/Clinical background with experience working within hospitals or allied health.
  • Demonstrate behaviours in accordance with Cardinal Health values.
  • Able to work effectively within a team environment as well as autonomously.
  • Computer literacy including sound knowledge of the MS Office suite of software, salesforce .com or similar CRM system.
  • Knowledge and understanding of the relevant healthcare system.
  • Current valid drivers licence.
  • Travel requirement: 10-30%.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.