Operations Manager - 2nd Shift
- Job Number: 20150773
- Location: Columbus, OH
- Country: United States
- Date Posted: 10/31/2024
- Type: Full time
- Employment Type: Regular
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 12/30/2024 *if interested in opportunity, please submit application as soon as possible.
What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Shift: 3:00 PM to 12:30 AM, Monday through Friday (regular flex in shift start and end times will be required to see all aspects of the operation.)
Job Summary
The Manager, Warehouse Operations Outbound oversees the building’s outbound processing, including picking and shipping to achieve operational efficiency, quality and safety. Through successful operational and people management, this job delivers on the business unit’s short-term goals, improves profitability, and develops the business unit’s warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled.
Responsibilities in this role
- Leading a Supervisory team (four direct reports) that includes Outbound Base and Value Link operations.
- Ensuring the timely Distribution of medical products necessary to achieve operational cost, quality, service, safety goals and meet the needs of customers.
- Sponsoring Lean Six Sigma (LSS) projects designed to improve existing processes and enhance the customer experience.
- Challenging the status quo and provide thought leadership.
- Interfacing with customers and suppliers to resolve issues and participate in regularly scheduled meetings.
- Developing collaborative relationships with peers and coworkers.
- Identifying opportunities for personal and team development.
- Effectively managing and improving the talent of the team.
- Connecting with employees at all levels of the organization.
- Fostering a culture of Inclusion.
- Managing the Operation utilizing data and metrics.
- Scheduling flexibility based on operational needs
Qualifications
- Bachelor’s degree preferred, MBA a plus
- 3-5 years of Supervisory experience preferred
- Strong Leadership and Communication skills
- Proven ability to drive needed cross-training and employee development
- Previous experience interacting directly with customers and developing customer facing documents a plus
- Proven application of LSS principals and tools. Black Belt or Kaizen training and certification a plus
- Previous Operations experience a plus
- Knowledge of Microsoft Office products, Tableau and Power BI experience a plus
What is expected of you and others at this level in Operations for functional success
- Manages professional employees and/or supervisors; may manage business support, technical or production staff
- Has accountability for managing financial resources
- Provides technical guidance to employees
- Develops processes and procedures to implement functional strategies
- Has in-depth expertise in own job family and knowledge of the related job families
- Applies expertise to improve effectiveness and provide guidance to employees in own area
- Makes decisions, often difficult and/or unpopular, that impact the work of subordinates within job family; influences subordinates to support decision by presenting rationale/business case
- Role models Cardinal Health's high ethical standards and code of conduct
- Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs
- Proactively identifies talent internally and externally, including participation in succession planning process for job family
- Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute
- Builds confidence and respect of others through a positive and energizing style
- Accepts responsibility for establishing goals and achieving results within own job family, holding self and others accountable for results
- Manages budget for own area and allocates resources accordingly, applying knowledge of profit drivers within own area/job family
- Interprets internal/external business issues and adapts work priorities in own area
- Assists in the definition of strategic plans for own work team/job family or key product(s)/service(s)
- Works with customers to anticipate and interpret customer needs and business challenges
- Identifies quality and service-oriented customer solutions and shares key learnings with others
- Resolves operational problems that impact the effectiveness of own area
- Encourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and in focusing on quality within work
- Works collaboratively with internal/external groups to achieve business results, integrating the diverse perspectives of individuals of different backgrounds; coaches others in the dynamics of effective teamwork
- Effectively solicits and explains difficult concepts and persuades others to adopt a point of view; states own point of view
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
