Supervisor, Warehouse Operations (Outbound)

What Warehouse Operations contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Supervisor, Warehouse Operations supervises a team of Inbound/Outbound Associates and ensures that pick, pack, and ship operations (Outbound) or receiving, replenishment, put away and returns (Inbound) are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

About the Consumer Health Logistics Center

The Consumer Health Logistics Center (CHLC) will be Cardinal Health’s newest Pharmaceutical Supply Chain operation in Groveport, Ohio. This facility, featuring some of the latest innovations in automation technology, is approximately 300,000 square feet and picks, packs, and ships approximately $250 million in consumer products each month. You can learn more here:  Cardinal Health announces location of pharmaceutical distribution center for over-the-counter products

Location/Shift

This position will operate in a hybrid working model until the facility opens. Once the facility is operational, this role will be an on-site position (5 days per week), based out of the Consumer Health Logistics Center. Day shift operations will run from 6:00 AM to 2:30 PM and Second Shift will operate from 3:00 PM to 11:30 PM Monday through Friday.

Responsibilities

• Recruit, select, train, manage and evaluate a team of warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others are achieved.

• Monitor site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed.

• Responsible for continuous improvement projects and initiatives (ex. Gemba walks, Kaizen workshops, takt boards, etc.).

• Perform daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner.

• Coordinate maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs.

• Active engagement in employee development, which includes training, coaching, counseling, and performance appraisals.

• Prepare ad hoc reports, as necessary using Excel (or any other necessary programs).

• Hold staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.

• Enforces Cardinal Health compliance and regulations for OSHA, DEA, FDA, state and local authorities, primary facility contact for QRA compliance.

• Assist with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback.

• Assist with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation.

• Participate in, and coordinate, ongoing training and development programs to enhance skills and knowledge.

• Builds strong teams by providing opportunities for growth and development.

• Champion innovation, simplification, and standardization of current solution offerings, operating procedures, methodologies, and processes.

Qualifications

• High School Diploma, GED or equivalent work experience, preferred
• 2-3 years of experience, preferred
• Prior experience with continuous improvement projects and initiatives preferred
• Strong written and verbal communication skills
• Previous experience leading a team preferred
• Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets)
• Experience working within Warehouse Management Systems (Manhattan) preferred
• Can hire a team and hold individuals accountable for results
• Possess the ability to learn and execute activities within warehouse and inventory management systems
• Understand the importance of Lean Six Sigma principles and the connection to product flow
• Contribute to a work environment shows respect for every individual through the relentless pursuit of standardized work
• Be a team player, results focused, and operate with a sense of urgency

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $65,500 - $94,900

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 1/31/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.