Supervisor, Inventory Management (Supply Chain Inventory/Purchasing-CHIP)

What Supply Chain Inventory/Purchasing contributes to Cardinal Health

Supply Chain Inventory/Purchasing provides a premier level of service to our customers with optimal levels of inventory by collaborating with our internal and external partners to purchase pharmaceutical and medical products from our Supplier partners. Along with our Supplier partners, the team works with Sourcing, Customer Service, Finance, DC Operations, and Sales to ensure our customers’ needs are met, our processes are efficient, supplier performance is evaluated, and products arrive in the right place, at the right cost, at the right time and in the right quantities.

The Supply Chain Inventory/Purchasing team leverages supplier relationships to improve the experience to our mutual customers. We drive supplier accountability to maximize the number of customer orders that fill from our distribution centers when they are placed. Our team maintains the pipeline of purchase orders and inventory at our distribution centers to achieve high customer fill rates and provide ETAs for unfilled orders.

What is expected of you and others at this level

• Ensure effective management of the team including coordination of daily activities, work schedules and workload.
• Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors.
• Has in-depth knowledge of work processes and tools within own area
• Applies expertise to solve standard and non-standard problems within own area
• Observe and evaluate job performance of team members and provide coaching and on-going development.
• Participate in recruiting and interviewing of team members.
• Serves as a subject matter expert for key responsibilities of the team and provide training.
• Assist in resolving issues that are escalated by manufacturers, customers, and employees.

Responsibilities/Accountabilities

• Monitor teams’ performance on key metrics including Purchase Order Alert resolution, Availability Alert resolution, Product Availability Report scoring, Productivity, Quality, and Reliability (PTO & Tardiness).
• Keeps track of KPIs for each analyst and submits for incentive evaluation from leadership.
• Ensure team is taking ownership and properly managing the purchase order life cycle (PO creation to receipt) and understands the value they bring to our supply chain with this work.
• Train new team members and assist all team members with daily questions around their work.
• Guide team members around timely and clear communications with US suppliers and US Inventory Management team.
• Assign appropriate yearly KPIs associated with overall Operations & Inventory teams’ goals.
• Address employee issues in person and immediately.
• Maintain visibility across extended Inventory/Purchasing team to see opportunities for team’s career progression and productivity.
• Continuously look for automation opportunities & process improvement to ensure team efficiency.
• Establish a positive team culture with continuous learning opportunities and cross training of team members for backup purposes.
• Review our automated (BOT) exceptions daily; manually process, root cause why failed and fix for future automation.
• Participate and/or leads projects and independently manage project milestones to completion to improve department workflow.
• Role models Cardinal Health's high ethical standards and code of conduct
• Provides direction in discussing and creating development plans.
• Builds confidence and respect of others through a positive and energizing style.
• Works within budgetary/ financial objectives set by manager.
• Aware of internal/external business issues
• Identifies specific opportunities for long-term change within own work team.
• Builds stakeholder relationships, understand their needs, and assesses their business requirements.
• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution.

Qualifications

• 4-8 years of experience in related field, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Lean knowledge and Operational Excellence project creation and participation
• Strong analytical skills and proven ability to analyze data trends with the use of tools (ex. Business Objects, Looker, Excel, Access, etc.) and initiate action from findings.
• Sense of urgency, attention to detail and accountability.
• Experience with purchasing systems preferred (SCORE, SAP, EAI tools, etc.).
• Proven ability to juggle multiple priorities, competing tasks/demands and delegate effectively.
• Ability to build strong collaborative relationships, communicates effectively in English, and influences outcomes for internal and external customers.
• Ability to manage multiple priorities with minimal supervision at a high level of accuracy.
• Identify and drive improvements using root cause problem solving skills.
• Available 8:00 am-5:00 pm EST

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.