Engineer – Service Now

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 48,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500 with a $226.8 billion. of revenue in FY24

About Cardinal Health International India (CHII) :

Cardinal Health International India (CHII) is part of the Cardinal Heath Global Business Services (GBS) team. CHII leverages technology to offer scalable and healthcare solutions to enhance efficiency and improve quality of care across the value chain. Our vision is to build a world class capability center that is an intersection of tech-innovation and learning, empowering our people to build solutions which will solve healthcare’s most complex challenges. 

The ServiceNow Developer will be responsible for the design, development, and implementation of new features and enhancements within the ServiceNow platform, specifically focusing on integration and support of the myHR portal. This role requires a deep understanding of HR processes and the ability to translate business requirements into technical solutions.

**Responsibilities and Duties:**

- Develop and configure ServiceNow applications and modules in response to business needs.

- Integrate myHR portal with ServiceNow to streamline HR processes and improve user experience.

- Maintain and enhance existing ServiceNow functionalities to meet evolving organizational requirements.

- Collaborate with HR and IT teams to identify system requirements and implement solutions.

- Ensure the stability and reliability of the ServiceNow platform through effective testing and debugging.

- Provide technical support and training to end-users and stakeholders.

- Keep abreast of the latest ServiceNow features and updates relevant to HR systems.

- Document all technical designs, processes, and workflows.

**Qualifications:**

- Bachelor's degree in Computer Science, Information Technology, or related field, 6+ years experience

- Proven experience as a ServiceNow Developer with a focus on HR applications.

- Experience with myHR portal or similar HR systems.

- Strong understanding of HR processes and data.

- Proficiency in JavaScript, HTML, CSS, and other relevant web technologies.

- Excellent problem-solving skills and attention to detail.

- Strong communication and collaboration abilities.

- Ability to manage multiple projects simultaneously and meet deadlines.

**Preferred:**

- ServiceNow Certified Application Developer certification.

- Experience working in a healthcare or pharmaceutical environment.

- Familiarity with Agile development methodologies.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.