Account Manager - Queensland

To achieve sales revenue, profitability and market share targets for a specified territory, by promoting and selling defined products and services to HealthCare Professionals in the Acute Hospital and in some cases, Day Hospitals segments. To maintain existing and create new business and customer relationships with key stakeholders.

To maintain existing business and to identify new business opportunities. To practice effective territory management in terms of planning, organization and administration, along with timely and accurate expense planning and control.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·   Work strategically across Cardinal Health portfolios planning and executing sales activities to achieve or exceed sales targets while maintaining a professional image in the marketplace.

·   Provide education to healthcare professionals as required to ensure use of Cardinal Health Products according to the Instructions For Use.

·   Develop strong relationships and successful partnerships with key decision makers & non-clinical stakeholders including (but not limited to) Procurement, Sustainability and Risk.

·   Gather and share market intelligence (product, price, promotion, discount etc.) by observation, discussion or

research.

·   Strive to understand customer needs and provide mutually beneficial solutions for the customer and the company.

·   Respond to customer queries in a timely, professional and courteous manner always representing the Cardinal brand in accordance with the expected values and behaviours including after hours from time to time as necessary.

·   Ensure the highest level of Cardinal Health product and technical knowledge is attained and maintained through company provided education and by self-learning as expected of a high performing sales professional.

·   Have a thorough understanding of competitive products features and strengths and be able to confidently promote Cardinal Products competitive advantages with this in mind.

·   Actively seek to develop and expand on territory management and selling skills.

·   Ensure that customer contacts, activities, opportunities, risk and business maintenance is updated in SFDC within the times agreed with the Regional Sales Manager and Sales Director ANZ.

·   Ensure proper maintenance of pricing in SFDC ensuring that pricing is entered in a timely manner and does not expire to ensure the customer receives the right price each and every time.

·   Provide forecast to marketing for new business utilizing the company processes.

·   Attend third party and company sponsored meetings as required which may include afterhours attendance from time to time.

·   Provide sales reports and other information in the format required to the Regional Sales Manager as required.

·   Work individually and as part of the wider team to establish and foster strong relationships with key opinion leaders and to execute on marketing and sales strategy.

·   Maintain good relationships with all staff at all levels and functions within the organization.

·   All activities must be performed in compliance with the local Quality System.

·   Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.

EDUCATION/TRAINING AND/OR EXPERIENCE:

·   Preferred - relevant undergraduate degree plus additional industry qualifications.

·   Minimum - Technical/Clinical or nursing diploma level.

·   Entry level for experience, 3+ years of sales experience preferably in a healthcare environment.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND CERTIFICATIONS/LICENSES:

·   Proven track record in professional sales, preferably in the medical device industry.

·   Demonstrated ability to achieve sales targets.

·   Commercial sales competencies including strategic and territory planning, negotiation skills and solutions selling.

·   Excellent communication and relationship building skills.

·   Comprehensive knowledge of the public and private hospital markets.

·   Preferably a Nursing/Clinical background with experience working within Operating Theatres.

·   Demonstrate behaviours in accordance with Cardinal Health values.

·   Able to work effectively within a team environment as well as autonomously.

·   Computer literacy including sound knowledge of the MS Office suite of software, salesforce .com or similar CRM system.

·   Knowledge and understanding of the relevant healthcare system.

·   Current valid driver's license.

ADDITIONAL POSITION REQUIREMENTS:

·   Enthusiastic, self-motivated, positive and energetic with a ‘can do, think outside the box’ attitude.

·   Good time manager; well organised.

·   Flexibility and adaptability: able to set and reset priorities and deal with ambiguity.

·   Resilient and persistent.

·   Willingness to learn.

·   While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to drive a car, use a computer, and communicate with peers and co-workers.

·   Able to lift to sit or stand for extended periods of time doing computer - based work.

·   The above description is intended to describe the general content, identify the essential functions of, and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

·   Travel requirement: 30-40%.

GENERAL PROVISIONS:

Company management reserves the right to add, delete or otherwise alter assigned duties at any time.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The minimum qualifications listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.