Supervisor, Quality Control

What does the Cardinal Health Packaging Solutions (CHPS) contribute to Cardinal Health

The Quality Control Supervisor is responsible for ensuring timely and effective implementation of all company’s policies, procedures, and activities involved in assuring the quality of packaged products. The Supervisor maintains close working relationships with other department managers and supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

Accountabilities:

• Manage team of Quality Technicians and Quality Specialists who are responsible for the day-to-day floor operations.
• Applies and enforces GMP in all areas of responsibility and ensures compliance across the facility.
• Drives quality and productivity to meet Customer delivery requirements and financial commitments.
• Participate in Investigations. Works closely with Operations and QA Management to document investigation and deviation reports as needed.
• Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to quality standards.
• Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in a testing process.
• Create and revise standard operating procedures, forms, and other documentation.
• In partnership with quality management, leads processes driving on-going continuous improvement of Customer satisfaction, compliance, safety, and quality.
• Assist in serialization operations such as verifying orders in the warehouse management system (WMS) and sending orders to the designated serialization line.
• Gather data for applicable metrics and perform trend analysis.
• Perform other miscellaneous duties as assigned by management.

Qualifications

Education or Equivalent: Bachelor’s degree or 2+ years’ Quality experience required.

Knowledge/Skills Requirements:

• Must be open-minded, decisive, and flexible.
• Must have knowledge of packaging processes and equipment.
• Must possess excellent problem solving and analytical skills.
• Must have strong written and verbal communication skills to effectively communicate with internal staff and management.
• Must have proficient computer skills including MS Office and spreadsheets.
• Must have strong technical writing skills.
• Must be very well organized, detail oriented and possess ability to multi-task.
• Must be motivated to strive for continuous improvement.
• Must have ability to adapt quickly, work under pressure, and prioritize workload in a fast paced and constantly changing environment.
• Must have a high level of personal integrity.

Leadership Competencies:

Customer Orientation:

• Understands whom our Customers are, how they are motivated and the current and future business challenges they face.
• Demonstrates a strong bias toward Service, Quality, and exceeding the expectations of every Customer.

Personal Leadership:

• Identifies a meaningful goal and captures the imagination of others to achieve it.
• Empowers others, builds confidence, and demonstrates a positive and energizing style.
• Is able to manage through ambiguity and uncertainty.

       Business Acumen:

• Assesses the financial implications of decisions and actions.
• Understands how strategies and tactics work in the marketplace.
• Balances data analysis using good judgment and common sense.
• Thrives on change.

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations, or business support staff
• Administers and executes policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact on work unit operations and customers
• Frequently interacts with subordinates, customers and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.