On-site Representative I, Contracts and Billing Support

This job is performed daily in an onsite in office setting - Twinsburg Ohio facility.

Mon-Fri 8:30-5:00 pm EST

What Contract and Billing contributes to Cardinal Health

Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including dropships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts.

Demonstrates knowledge of financial processes, systems, controls, and work streams.

Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.

Possesses understanding of service level goals and objectives when providing customer support.

Demonstrates ability to respond to non-standard requests from vendors and customers.

Possesses strong organizational skills and prioritizes getting the right things done.


  • Open, sort and distribute inbound mail
  • Open and sort inbound business replies
  • Index documents into document storage system (Onbase)
  • Update Marketing Consent status in the system (RGH)
  • Bill secondary claims from Quadax 
  • Update addresses from returned HCFA claims mail 
  • Add missing information (codes etc.) on HCFA claims and mail
  • Process Customer and Health Reimbursement Account (HRA) credit card payments
  • Work database tickets out of Access  
  • Distribute Misc. Billing Faxes from workflow queue in Onbase
  • Mail Patient Consent (PA) projects as needed
  • Other administrative duties as determined by business need
  • Supports (RCM) Revenue Cycle Management Analysts who work remotely


  • HS Diploma, GED or equivalent experience preferred
  • Prior Administrative support experience preferred
  • Prior work in medical facility dr. office, hospital, etc. preferred
  • Prior data entry work or database work preferred

What is expected of you and others at this level

  • Acquires job skills and learns company policies and procedures to complete standard tasks
  • Works on basic and routine assignments
  • Selects correct processes from prescribed rules or guidelines
  • Work is closely managed and follows details instructions
  • Seeks regular guidance and advice from supervisor

* Pre employment requirements for external hires- must pass criminal background check

  • Anticipated hourly range: $16 per hour - $16.50 per hour
  • Bonus eligible: No
  • Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 07/13/2024 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#administrative #admin #administrativeassistant #assistant #detail #ohjobs #entrylevel

#healthcare #billing #contracts #mail #support #supportstaff #entry #entrylevel #entryleveljobs #ohio #data #dataentry

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.