Consultant, Commercial Enablement

Your safety is our top priority. We regularly consult with medical professionals on best practices in COVID-19 prevention to protect our employees. We train our employees on these best practices and regularly clean our sites in accordance with CDC guidelines. Please note: All individuals entering our facilities are required to complete a self-health check, wear a mask and follow all posted guidelines.

What Field Sales Administration/Operations Generalist contributes to Cardinal Health

Responsible for developing, quantifying and evaluating the transformation of internal and external information into business intelligence (includes: data acquisition, mining, analysis, data integrity management, metrics management and reporting) and, for identifying, creating and implementing processes that profitize, optimize and support the entire field sales organization (includes: customer contract implementation, contract compliance, strategic field sales resource deployment, on-boarding and basic training) to support the strategic objectives of the sales organization, drive operational excellence and maximize contract value.

The Consultant, Commercial Enablement role supports our HME Account Management sales team. This role will work alongside key sales reps to partner in providing support to our HME partners. We strive to delight our customers and promote a positive experience for receiving care in the home.

Accountabilities

  • Partner with our Account Management sales representatives to provide quality support to delight our customers.

  • Demonstrate strong issue resolution skills, working cross functionally internally and with our customers

  • Manage internal and external communication independently with ability to prioritize requests with a timely resolution

  • Consistently develop and execute standard work

  • Actively pursue opportunities to improve customer experience

  • Support key commercial initiatives and projects from a commercial enablement perspective

  • Completes work independently

Qualifications

  • Bachelors in business or related field, preferred

  • 3-5 years of general business experience

  • Excellent verbal, written, and interpersonal skills

  • Customer service, problem solving and analytical skills

  • Proficient in Excel

  • Experience with Tableau and Salesforce, preferred

  • Ability to work through change

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

  • May contribute to the development of policies and procedures

  • Works on complex projects of large scope

  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

  • Completes work independently receives general guidance on new projects

  • Work reviewed for purpose of meeting objectives

  • May act as a mentor to less experienced colleagues

Core Capabilities

  • Strategic thinking

  • Interest in learning the business and understanding the customer needs

  • Curiosity and interest in challenging the status quo

  • Ability to build strong and effective business partner relationships

  • Work as a mentor to other colleagues and work in a team based environment

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.