Cloud Operations Engineer

What Cloud Engineering contributes to Cardinal Health

Cloud Engineering is responsible for designing, developing, implementing and supporting applications, systems and IT products required to achieve the company's business objectives.

Demonstrates general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.

Demonstrates conceptual knowledge of architecture standards and database and operating systems.

Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

Analyzes production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change that ensures continuous improvement in system stability and performance.

Demonstrates knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents. Estimates to high level business requirements and provide options analysis.

What is expected of you and others at this level

Professional senior individual contributor role
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently; receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues

Responsibilities:

• Support automation solutions for source, deploy, pipeline, configuration management

• Work with development and product management teams to transition and operate cloud-based workloads

• Continually review and recommend improvements to operational processes and procedures

• Look for opportunities to automate anything and everything

• Ensure Monitoring and Alerting Standards are tested in transition and followed in production

• Ensure migrated workloads maintain compliance with Security and Governance standards

• Ensures the health of the service meets defined service level expectations

• Participate in incident management and communications, including follow-up with problem resolution post-mortem, and process improvement

Skillset:

• Experience with DevOps related automation tools to include, but not limited to source management (GIT, CodeCommit), continuous integration (Jenkins, Jarvis), application configuration management (Chef, Puppet, Ansible) and container management tools (Docker, GCP, AWS ECS)

• Systems administration expertise (Windows, Linux)

• Scripting technologies (PowerShell, Bash, Python)

• Enterprise Monitoring Tools for infrastructure and applications

• ITIL Foundations and Intermediate Level Transition, Operations, and Continuous Improvement

• Enterprise ITSM and CMDB Tools

• Data Networks – routing, firewalls, load balancers, DNS

• Databases – relational and NoSQL

• Storage architecture and technologies

• Security – Access Management, Key Management

• Cloud Architectures

• Automation in a cloud environment – Infrastructure as Code, especially using GCP

• SDLC and Continuous Integration and Continuous Deployment concepts

• Risk, Security, and Audit compliance

Qualifications:

  • Knowledge public cloud platforms and services
  • Knowledge of network technologies:
    • Network Load Balancers; F5 Big IP desired
    • Firewalls; Sophos or Palo Alto desired
    • LAN/WAN connectivity
    • DHCP
  • Monitoring enterprise systems
  • Data center domains (server, network, storage, security)
  • Experience with server and directory service technologies (Windows, Linux, AD, DNS)
  • Knowledge of cloud native database technologies
  • Ability to automate tasks
  • Excellent organizational skills, and oral and written communication skills
  • Security compliance experience such as ITIL, PCI, ISO 27001 or SOX
  • Excellent organizational skills, and oral and written communication skills
  • Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives
  • Ability to apply critical thinking to all aspects of the position
  • Detail oriented with excellent documentation skills/methodologies, who can successfully manage multiple priorities
 

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.