Account Manager

Job Description Template

Sales Account Manager – Medical Devices

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

We are currently looking to recruit Sales Account Manager – Medical Devices. Based in our office in Antwerp and reporting to the Sales Director you will be responsible for developing long-term relationships with customers and overseeing sales for the Antwerp – Limburg area of Belgium.

As a Sales account manager, you will work to satisfy our customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience;

You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Essential Functions and Responsibilities

  • Manage a portfolio of accounts to achieve long-term success;
  • Develop positive relationships with clients;
  • Act as the point of contact and handle customers individual needs;
  • Generate new business using existing and potential customer networks;
  • Resolve conflicts and provide solutions to customers in a timely manner;
  • Report on the status of accounts and transactions;
  • Set and track sales account targets, aligned with company objectives;
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts);
  • Play an active role within the team by providing market and competitor intelligence, feedback on local trends and working towards agreed objectives with the Regional Sales Manager;
  • Attendance at both internal and external meetings, workshops and exhibitions as required, which may include some out of hours working from time to time;
  • Suggest actions to improve sales performance and identify opportunities for growth.

Qualifications & experience

  • Education: Nursing background or related – with Operating Room (OR) or Intensive Care Unit (ICU) experience
  • Languages: fluency in English, Dutch both oral and written, is a must; French at advanced level is also required.
  • A proven, consistent and successful medical devices sales / training track record with demonstrable Account Management skills;
  • Ability to learn and understand complex clinical product knowledge and clinical data;
  • Must be self-motivated to drive ideas and develop business opportunities;
  • Natural ability to spot a business opportunity and the ability to persuade and influence others;
  • Ability to work independently with a high competency in time management;
  • Able to build and maintain strong business and customer relationships;
  • Excellent interpersonal skills;
  • Sound presentation skills in order to educate and demonstrate products to a variety of clinical  audiences;
  • A thorough understanding of the NHS purchasing structure;
  • Must be able to demonstrate competence in Microsoft Office packages and CRM systems.
  • Full current driving license

The Company

Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. In addition, the company supports the growing diagnostic industry by supplying medical products to clinical laboratories and operating the nation's largest network of radio pharmacies that dispense products to aid in the early diagnosis and treatment of disease. Ranked #26 on the Fortune 500, Cardinal Health employs more than 35,000 people worldwide. More information about the company may be found at


Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.