Job Number: 20013035

Location: Waukegan, IL

Date Posted: 7-22-2017

Job Title: Sales Operations Representative

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What Sales Support Administration contributes to Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Accountabilities in this role Responsible for providing operational support to Presource sales representatives and customers with a concentrated focus on business growth and profitability. Responsibilities include

  • Working directly with sales reps and customers to design new kits/modules and implementing changes to existing kits/modules.
  • Customer contact for manufacturing exceptions, components changes, kit changes, kit design questions and kitting solutions.
  • Liaison between customer and Presource business owners.
  • Drive profitability through kit analysis (gross profit opportunities).
  • Inventory management of custom procedure trays from order placement to region/customer receipt. Managing and coordinating finished goods inventory and coordinating with scheduling to ensure the highest possible service to customers while meeting inventory goals.


  • Bachelors Degree preferred
  • Min 4 years general business experience, preferred
  • Strong written and verbal communication skills
  • Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
  • Customer service, problem solving and analytical skills required

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Brent

Cardinal Health is making peoples’ lives better with all of the research it does to cure certain diseases. We have good benefits and the company values its associates. Something is always changing within the business and the technology. I like the fact that I learn something every day in this career.
Brent, Sales Manager