Job Number: 20013214
Location: Statewide, CA
Date Posted: 5-9-2017
Job Title: Client Account Manager
naviHealth is the result of over a decade of dedicated visionary leaders and innovative organizations challenging the status quo for PAC management solutions. We do healthcare differently and we are changing healthcare one patient at a time. How might you ask? By hiring talented clinicians, engineers, analysts, and healthcare leaders to create and utilize cutting edge technology to provide the patient with the best level of care for the right amount of time.
Why Is This Role Critical?
The role of the client account manager (CAM) is critical to the success of the naviHealth business as they ensure that our customers have the best experience possible with naviHealth products. The CAM builds, strengthens and maintains relationships with a portfolio of assigned customer accounts and works in an account team with sales, customer support, clinical leadership, project management, and product team members to do so. The CAM will implement customer-specific account plans designed to increase overall utilization of naviHealth solutions and services, add customer value, and ensure customer retention and improved customer satisfaction.
What you will be accountable for….
The CAM performs a wide variety of activities from basic administrative functions to account operations. The CAM serves as the primary point of contact for customers after implementation is complete. He/she liaises between the company and customers to ensure that our customers are achieving their business objectives and outcomes from the solutions they purchased. He/she may also support new client sales, clinical advisors, and other members of the naviHealth team for their assigned accounts. The Client account manager is responsible for:
What you will need to be successful……
naviHealth is a pioneer in post-acute care and care transitions with a combined unprecedented 18 years of experience that uniquely positions us to manage patients, improve clinical and financial outcomes, and share risk with payors and providers. As a Cardinal Health company, we provide clinical support alongside scalable technology and advisory solutions that empower health systems, health plans, and post-acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes
We care about the people we serve.
We care about each other.
We care about our communities.
We embrace innovation.
We like simple.
naviHealth ™ is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
To apply, your internet browser must be Internet Explorer Version 9 or above, FireFox, Safari or Chrome. If your current browser is Internet Explorer 8 or below, please upgrade your browser before applying