Job Number: 20017348
Location: Dublin, OH
Date Posted: 7-22-2017
Job Title: Quality and Controls Supervisor
What Quality & Regulatory Audit contributes to Cardinal Health
Quality & Regulatory Audit is responsible for assessing processes and practices for regulatory risk and conformance to quality standards, and working with business and quality leaders to implement improvements.
The primary focus of the position is to support quality assurance and internal control activities within Customer Support Services. In this role, you will be supervising a team of quality analysts responsible for operational quality audits, evaluating processes, maintaining effective internal controls, developing reports and dashboards around controls activities, reviewing and updating business process documentation, providing guidance to the business segments during the control assessment process, and preparing project status reporting information for presentation to key management personnel.
This position is responsible for managing a team of Quality Analysts supporting the various aspects of process quality, regulatory and customer compliance to include SOX, 340B, DOD & VA, as well as customer contractual obligations. The role will lead quality audit efforts to evaluate performance of Customer Administration teams and individuals, testing of internal controls, develop testing strategies, and managing and leading quality and risk management projects
This position will assist the Manager in ensuring all controls identified by internal and external audit have been implemented and are working effectively. This position will also interface with IT in automating operational controls and ensuring accurate data population is available for testing.
In addition, the position will be responsible in the development, administration and maintenance of a centralized repository (SharePoint/Saleforce.com) to house all policies and procedures as well as a standardized process to execute policy changes.
This position will be expected to interact with a variety of key individuals within the Customer Support Services, Finance, and compliance organizations including Corporate Audit personnel, business process owners, segment leadership, and compliance partners.
Specific Duties, Activities, and Responsibilities:
BS/BA in Risk Management, Operations, Accounting, Finance, or related field required; MBA a plus.
Technical Skill Requirements:
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
To apply, your internet browser must be Internet Explorer Version 9 or above, FireFox, Safari or Chrome. If your current browser is Internet Explorer 8 or below, please upgrade your browser before applying