Job Number: 20015721

Location: Salt Lake City, UT

Date Posted: 6-17-2017

Job Title: Supervisor, Operations Management

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What Warehouse Operations contributes to Cardinal Health

Operations Management is responsible for the strategic oversight and leadership direction within the Operations function.

What is expected of you and others at this level in Operations for functional success

  • Coordinates and supervises the daily activities of the warehouse including the technical and production staff
  • Oversee Warehouse Supervisors, including performance, development, and coaching
  • Sets priorities for the workforce to ensure task completion and coordinates work activities with Supervisors
  • Achieves in-depth knowledge of operating systems and programs; work processes and equipment
  • Applies expertise to solve standard and non-standard problems
  • Makes decisions, often difficult and/or unpopular, by carefully analyzing data, weighing pros and cons and acting for the benefit of the business and the team; coaches/supports subordinates in their decision-making efforts
  • Role models Cardinal Health's high ethical standards, code of conduct and values
  • Provides direction with employee development plans and annual merit reviews
  • Provides input into the annual succession planning process
  • Aligns individual goals for self and others to support facility goals and initiatives
  • Builds confidence and respect of others through positive attitude, energizing engagement style and open communication
  • Assists work team in the achievement of goals and commitments; works to achieve own goals and commitments regardless of obstacles
  • Works within budgetary and financial objectives set by business unit and manager; applies knowledge of profit drivers to warehouse work processes
  • Is aware of internal and external business needs and emerging issues
  • Identifies specific opportunities for continuous improvement within own area and facility processes
  • Builds customer relationships, interprets customer needs and assesses their business requirements
  • Resolves day-to-day or routine problems using defined processes and procedures
  • Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
  • Actively builds relationships across business enterprise that brings value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
  • Effectively listens to and explains difficult issues to reach shared understanding and build alignment

Accountabilities in this role

  • Maintains general responsibility for disciplinary process in the area of counseling, verbal and written warnings; insures a productive work climate in the warehouse operation.
  • Develop, implement and maintain all EHS processes, documentation and systems related to the facility.
  • Advises and counsel facility management on a broad range of EHS issues while providing technical support on regulatory requirements, permitting, recordkeeping, reporting, etc.
  • Provide technical support for the facility EHS committee and subcommittees
  • Develop, implement and ensure maintenance of Company and facility-specific EHS Management Systems, EHS Policies, EHS Programs and Procedures
  • Review all proposed facility process, layout and equipment changes; make necessary recommendations to facility management to minimize adverse EH&S impacts.
  • Develop, implement and conduct Employee EHS Training
  • Serve as main contact/liaison between facility and regulatory agencies.
  • Participate in investigation of all injuries, illnesses and environmental releases; ensure appropriate corrective actions are completed and documented in a timely manner.
  • Lead facility staff in completion of facility EHS Risk Assessment, Job Hazard Analysis and SPI. Develop, implement, and oversee action plans to eliminate hazards and minimize risks
  • Manage all EHS Audit and Inspection findings and ensure effective corrective actions and closure
  • Measure and communicate EHS performance against goals and objectives
  • Manage the facility's Workers Compensation and WorkCare programs to minimize claims and control costs
  • Conduct EHS Inspections and Assessments as needed to measure effectiveness and implementation of facility EHS programs
  • Assist in development and implement of modifications and innovations to improve the quality of service to our customers
  • Timely completion of EHS Reports using Pulse and other software programs
  • Participate in weekly EHS Division Conference Calls and EHS Seminars / Trainings as needed
  • Maintain positive teamwork culture and employee relations.
  • Work on special projects as needed


  • Bachelor’s Degree preferred
  • 5-7 years related experience
  • Strong communication skills
  • Proven Leadership and Supervisory Skills
  • Working Knowledge of Microsoft Office
  • Preferred OSHA Regulatory Compliance Experience
  • Accountability, Ownership and Customer Focus
  • Lean Six Sigma experience preferred
  • Shift: Monday-Friday, 9:00 AM - 7:00 PM

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Ibrahim

The receiving process is the most satisfying to me because I get to learn more about the products that I handle. I always ensure that we are not over- or under-receiving, to prevent errors. I also train and certify new hires on how to use equipment. This is a great place to work, with great people.
Ibrahim, Associate II, Warehouse Operations