Job Number: 20019525

Location: Niagara Falls, NY

Date Posted: 8-3-2017

Job Title: Supervisor, Inside Sales

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What Inside Sales contributes to Cardinal Health

Inside Sales is responsible for driving sales and services to new and existing customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long term customer relationship. Can sometimes be viewed as cold calling, telesales.


  • Responsible for identifying daily, monthly and annual trends and creating actions plans to attain sales goals
  • Responsible for conducting daily side-by-side coaching sessions with Sales Associates to guide them through sales presentations and maximize sales opportunities
  • Provide on-going coaching to sales associates utilizing business specific tools and techniques
  • Exemplify strong daily presence on the sales floor to monitor and motivate sales team towards achievement of daily sales and customer serviced goals
  • Responsible for administering disciplinary actions according to company guidelines and policies
  • Conduct daily meetings with sales associates to communicate sales promotions, procedural or policy changes and provide motivation to the selling team
  • Conduct monthly team meetings
  • Monitor performance and productivity levels of the sales associates to ensure daily achievement of sales goals
  • Responsible for managing a sites daily staffing plan to ensure adequate of customer bases
  • Monitor and approve employee time worked and time off requests
  • Recommend future staffing needs
  • Participates in the interviewing process as needed
  • Accountable for achieving daily sales objectives
  • Responsible for actively building relationships with other departments and locations
  • Support overall company initiatives
  • Responsible for sales associates performance awards
  • Works within budget/financial objectives to design and implement sales incentives
  • Approve/deny exception requests submitted by sales associates
  • Perform other duties as assigned


  • Bachelors degree preferred but not required
  • 2 years healthcare sales experience
  • Strong planning, forecasting, negotiation and presentation skills

What is expected of you and others at this level

  • Coordinates and supervises the daily activities of operations, or business support staff
  • Administers and executes policies and procedures
  • Ensures employees operate within guidelines
  • Decisions have a direct impact on work unit operations and customers
  • Frequently interacts with subordinates, customers and peer groups at various management levels
  • Interactions normally involve information exchange and basic problem resolution

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Kim

I think the key differentiator between Cardinal Health and other companies is the people. Everyone on the team truly cares and is always willing to lend a helping hand. There is also a strong focus on development and support. It is a great thing to see your peers continue to advance and grow within the organization.
Kim, Regional Sales Director