What Customer Order Mgmt contributes to Cardinal Health
Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.
Accountabilities in this role
Leading a team toward success. Customer Service is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution
Working closely with immediate manager as well as across business segments within the organization.
Quarterly/Annual reviews with teammates.
Participate in and lead process improvement initiatives.
Possesses a high-level of adaptability and confidence to make decisions with minimal information
Identify gaps in process/capability and leads efforts to impact change
High School Diploma/GED
Strong leadership skills
Prior computer experience using Microsoft Office systems preferred
Time in current position: one year preferred (for internals only)
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven.
At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions