What Operations Management contributes to Cardinal Health
Operations Management is responsible for strategic oversight and leadership direction within the Operations function
High school diploma required
1-2 years related experience
Strong communication skills
Basic knowledge of Microsoft Office
Responsible for managing the personnel and processes for the SPD Operations Drop Ship Team and Resolution teams
Accountable for the tracking customer product deliveries and identifying those packages requiring attention or return prior to the package control end of life to eliminate product loss
Prioritizes team work flow based on customer needs. Manages case resolution procedures and provides guidance for product returns and issued credits
Reviews and audits AMI portal program. Details failures, required adjustments, or improvement opportunities for the program
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven.
At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions