What Customer Operations Support>contributes to Cardinal Health
Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Acting as a liaison between clients and Cardinal Health for all Logistics solutions in the Long Island area.
Managing and reporting performance data to all levels within the client organization.
Partnering with clients to identify, support, and develop freight program processes and goals
Providing the first point of contact for all client inquiries, support requests, and issue resolution.
Enhancing clients’ freight program goals through freight analysis and mode optimization.
Identifying and addressing cost savings and/or cost recovery opportunities.
Networking and building relationships to further increase penetration of accounts.
Bachelors degree required
2-4 years experience
Strong communication skills
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possbile solutions to a variety of technical problems and takes actions to resolve
Applies judgment within defined parameters
Receives general guidance may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven.
At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions