Job Number: 20019642

Location: Dublin, OH

Date Posted: 8-9-2017

Job Title: Senior Analyst, Software Engineering, SAP Order To Cash (OTC) Analyst

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At Cardinal Health, we’re developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

MED EIT Organization has a new budgeted role for an SAP SD/OTC Analyst, Software Engineer supporting Medical Core Systems. This new associate will be located in Parkwood Dublin, Ohio.


  • Develop business process knowledge and able to apply the knowledge to development of software functionality and related documentation
  • Participates in conversations with business to understand requirements and works with leads to identify options
  • Create configurations within SAP OTC
  • Experience handling IDOC processing and failures
  • Referencing and reviewing T-codes
  • Responsible for debugging transactions and evaluate the code
  • Support run work - monitor incident queue, tasks and workflow, data analysis and adhoc reporting
  • Research day to day issues, incidents and work with leads in timely resolution
  • Perform root cause analysis on issues working with leads in the team
  • Collaborate with other EIT teams as needed in performing the support activities


  • Bachelor’s Degree in Information Technology or related field with course work in the field for SAP (technical development) or equivalent work experience.
  • 2+ years experience in related field preferred
  • Working knowledge of two or more technologies preferred
  • Good analytical, problem solving, organizational, and planning skills.
  • Good PC skills; including working knowledge of Microsoft Office products.
  • Good communication skills.
  • Intermediate level experience in functional SAP order, delivery and billing module
  • Working knowledge of IT Service Management products such as ServiceNow
  • Experience with Microsoft SharePoint
  • Knowledge of CRM & Pricing functions are plus but not necessary

What Software Engineering contributes to Cardinal Health

Software Engineering is responsible for designing, developing, implementing and supporting applications, systems and IT products required to achieve the company's business objectives.

  • Demonstrates knowledge of software development techniques and fluency in software languages and application programming interfaces.
  • Demonstrates general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
  • Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.
  • Demonstrates conceptual knowledge of architecture standards and database and operating systems.
  • Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
  • Analyzes production system operations using tools such as monitoring, capacity analysis and outage root cause analysis to identify and drive change that ensures continuous improvement in system stability and performance.
  • Demonstrates knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents. Estimates to high level business requirements and provide options analysis.

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possbile solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Gopikrishna

I started my career as an IT programming analyst and have progressed into management. Cardinal Health provides various training programs to help individuals be successful in their job and grow professionally. This is a great place to work because the people here strive to make a great difference in healthcare every day. Gopikrishna, Manager, Software Engineering