Job Number: 20013035

Location: Waukegan, IL

Date Posted: 7-22-2017

Job Title: Sales Operations Representative

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What Sales Support Administration contributes to Cardinal Health

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

Accountabilities in this role Responsible for providing operational support to Presource sales representatives and customers with a concentrated focus on business growth and profitability. Responsibilities include

  • Working directly with sales reps and customers to design new kits/modules and implementing changes to existing kits/modules.
  • Customer contact for manufacturing exceptions, components changes, kit changes, kit design questions and kitting solutions.
  • Liaison between customer and Presource business owners.
  • Drive profitability through kit analysis (gross profit opportunities).
  • Inventory management of custom procedure trays from order placement to region/customer receipt. Managing and coordinating finished goods inventory and coordinating with scheduling to ensure the highest possible service to customers while meeting inventory goals.


  • Bachelors Degree preferred
  • Min 4 years general business experience, preferred
  • Strong written and verbal communication skills
  • Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
  • Customer service, problem solving and analytical skills required

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Kim

I think the key differentiator between Cardinal Health and other companies is the people. Everyone on the team truly cares and is always willing to lend a helping hand. There is also a strong focus on development and support. It is a great thing to see your peers continue to advance and grow within the organization.
Kim, Regional Sales Director