Job Number: 20020475

Location: Chicopee, MA

Date Posted: 9-2-2017

Job Title: Production Manager

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What a Manufacturing Management contributes to Cardinal Health

Job Description:


    The Production Manager, who works under the direction of the Plant Manager, is responsible for planning and coordination of all plant operations involving production, safety, engineering, planning, continuous improvement and quality in manufacturing medical device products and maintaining the high standards set forth by Cardinal Health and the Federal Drug Administration.


  • Monitor operations for conformance to financial objectives; adjust accordingly when needed.
  • Establish and maintain relationships with plant labor force to prevent or resolve problems and maintain a union-free workplace.
  • Manage a department consisting of over 125 diverse hourly and salaried employees including supervisors, superintendents/sr. manufacturing supervisors, and Maintenance personnel.
  • Provide clear expectations, training and support to department.
  • Maintain a high level accountability to self and department to achieve on time, on budget, and high quality work.
  • Partner with Engineering and Supply Chain to ensure manufacturing efficiency and cost reduction through optimum utilization of resources and on-going evaluation and improvement of methods and systems.
  • Direct work priorities and time-lines and allocate resources to assure overall goals and time-lines are met.
  • Develop direct reports, coach, mentor, and handle performance reviews.
  • Ensure compliance with all Cardinal Health and Federal safety requirements for the production area and personnel.
  • Partner with quality leadership to ensure good quality and cGMP practices and their implementation in manufacturing.
  • Ensure that the manufacturing organization fulfills cGMP and procedural requirements.
  • Prepare and review department budgets and lead cost and efficiency improvement efforts with production as well as across the site as appropriate.
  • Drive Continuous Improvement philosophy and practices including but not limited to COS (Cell Operating System), Six Sigma, Lean Manufacturing, TPM, SMED, 6S, and OEE throughout the focus factory.
  • Keep abreast of industry best practices and market changes.
  • Drive manufacturing strategy and ensure it is aligned with overall plant strategy.
  • Partner with other plant leaders and collaborate to find the best possible solution and best practices.
  • Lead, coach and train employees toward team concepts and foster environment for empowered, high-performance department.
  • Identify and implement career development plans for staff.
  • Review and oversee department expansion and capacity and fill in as plant manager as needed. Environmental, Health and Safety (EHS) is a major cornerstone of this company’s beliefs. Working safely and protecting the environment are an essential part of an employee’s job performance and as such, all employees are responsible for the following position requirements:

    Understand and abide by the plant EHS Policy

    Understand and abide by the plant EHS Cardinal Rules

    Follow all the standards, policies and procedures outlined in the EHS Program

    Complete/Attend all EHS training sessions

    Wear and/or use all required personal protective equipment while working

    Immediately report hazardous conditions or environmental risks to your supervisor in order for the supervisor to ensure appropriate corrective action is implemented

    Immediately report any job-related injury or illness to your supervisor, plant nurse, EHS department, HR or any member of management


Other duties as assigned with or without accommodation.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills:

Action Oriented – Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

Confronting Direct Reports – Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.

Timely Decision Making – Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.

Developing Direct Reports – Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.

Fairness to Direct Reports – Treats direct reports equitably; acts fairly; has candid discussions; doesn’t have hidden agenda; doesn’t give preferential treatment.

Motivating Others – Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.

Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Planning – Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Other Skills:



Bachelor’s Degree from an accredited college or university in Business, Engineering or a related field with emphasis in management.


8+ years of experience in Manufacturing or related field; preferably in a GMP medical manufacturing environment

Management experience (either Production, Engineering, Quality, etc.)

Preferred Skills/Qualifications:

Masters degree


  • Ability to accept and work with constant change
  • Must have the ability to manage conflict with good communication skills
  • Familiar with FDA, GMP’s, ISO 13485 standards, OSHA, and other applicable state and federal laws
  • Ability to plan, organize and prioritize
  • Ability to make good judgment calls
  • Strong communication and interpersonal skills
  • Getting work done through others that are not direct reports
  • Motivating others
  • Building relationships with other departments
  • Interviewing and presentation skills
  • Managerial experience
  • Strong coaching and development skills

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Mo

I enjoy playing an integral role in ensuring that our customers are receiving the right product in a timely and orderly fashion. I also like the friendly atmosphere at our facility and I appreciate the balance between work and personal time that Cardinal Health gives its employees.
Mo, Senior Associate, Shipping Control Coordinator