Job Number: 20019870

Location: Dublin, OH

Date Posted: 8-10-2017

Job Title: Product Manager, eCommerce Marketing

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Take a product management approach to define market strategy, prioritize, develop and deploy customer technology offerings to meet customer needs within the Pharmaceutical Distribution business group. Analyze customer, business and competitor feedback to understand our customers’ eCommerce journey and influence the Order Express product life roadmap. Work to conceive and develop innovative ‘best practices’ marketing programs that benefit Cardinal Health and our pharmacy customers. With attention to detail and eye for quality, communicate complex technical information to internal and external audiences.

Responsibilities include, but are not limited to, the following:

  • Drive customer adoption of recommended best practices within Order Express and analyze campaign effectiveness
  • Improve and promote Order Express integration with Cardinal Health marketing solutions
  • Write supporting documentation for system enhancements and standardize content across platforms
  • Manage to budget third party contractor help video production
  • Be a product visionary through synthesizing feedback to drive effective prioritization of resources
  • With strong technical writing, convey Order Express related messaging through internal and external communication channels
  • Deliver customer-facing product presentations and training

Education or Equivalent:

  • Four year bachelor’s degree with emphasis on business, marketing or communications
  • Two or more years of experiencing interacting with sales and/or customers in a product or project management role

Knowledge/Skills Requirements:

  • Experience with business critical applications and/or services
  • Strong customer focus and orientation
  • Excellent written and oral communication skills
  • Strong presentation skills
  • Demonstrated innovative, creative, and flexible approach to problem solving
  • Ability to work in a fast-paced, high stress, deadline-driven environment
  • Ability to deal with ambiguity
  • Strong decision making and organizational skills
  • Ability to prioritize and balance workload
  • Ability to work autonomously with minimal direct supervision.

Physical/Mental Requirements:

  • Must be able to travel both by car and plane as requires (2 – 4 trips per year)
  • Ability to work within a fast-paced environment with aggressive sales and financial targets.

Business Environment:

  • Office environment, 40 hours per week
  • Analytical environment including strategic planning and communication.

Functional Responsibilities Specific to Department:

  • This position is a part of the Pharmaceutical Distribution Marketing - Customer Technology Product Management team.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet David

The most satisfying aspect of my work is when I can figure out a way to lower our product costs through cost analysis or find competitive advantages through market research that will help our sales teams. The best aspects of the environment are the teamwork and winning spirit that help drive the business forward.
David, Product/Market Senior Specialist