Job Number: 20019047

Location: Twinsburg, OH

Date Posted: 9-2-2017

Job Title: Pharmacy Technician II (Mail Order Pharmacy)

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What is expected of you and others at this level

  • Applies acquired knowledge and skills to complete standard tasks
  • Readily learns and applies new information and methods to work in assigned area
  • Maintains appropriate licenses, training and certifications
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Adheres to all quality guidelines
  • Works under moderate degree of supervision
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor


  • Manage inbound calls and make outbound calls related to setting up medication orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
  • Input patient data and prescription information into pharmacy information management system
  • Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
  • As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
  • Review patient insurance coverage status and adjudicate claims for patient orders
  • Prepare supplies for dispensing, packaging and shipment.
  • Enter medical supply orders in pharmacy system
  • Maintain knowledge of and abide by applicable pharmacy laws and regulations
  • Inventory duties including - taking inventory, placing orders, checking in drugs and supplies, stocking shelves and removing out-of-date items from the inventory
  • Communicate with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner


  • High school degree or equivalent
  • At least 2 years of experience as a Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy
  • Active state or national certification in good standing
  • Ability to lift boxes up to 20 pounds and work on feet
  • Strong customer service skills
  • Strong typing and data entry skills
  • Insurance billing experience, preferred

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Marjorie

Cardinal Health is making peoples’ lives better with all of the research it does to cure certain diseases. We have good benefits and the company values its associates. Something is always changing within the business and the technology. I like the fact that I learn something every day in this career.
Marjorie, Nuclear Pharmacy Technician