Job Number: 20019046

Location: Twinsburg, OH

Date Posted: 7-22-2017

Job Title: Pharmacy Technican II (Mail Order Pharmacy)

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What is expected of you and others at this level

  • Applies acquired knowledge and skills to complete standard tasks
  • Readily learns and applies new information and methods to work in assigned area
  • Maintains appropriate licenses, training and certifications
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Adheres to all quality guidelines
  • Works under moderate degree of supervision
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor


  • Manage inbound calls and make outbound calls related to setting up medication orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
  • Input patient data and prescription information into pharmacy information management system
  • Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
  • As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
  • Review patient insurance coverage status and adjudicate claims for patient orders
  • Prepare supplies for dispensing, packaging and shipment.
  • Enter medical supply orders in pharmacy system
  • Maintain knowledge of and abide by applicable pharmacy laws and regulations
  • Inventory duties including - taking inventory, placing orders, checking in drugs and supplies, stocking shelves and removing out-of-date items from the inventory
  • Communicate with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner


  • High school degree or equivalent
  • At least 2 years of experience as a Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy
  • Active state or national certification in good standing
  • Ability to lift boxes up to 20 pounds and work on feet
  • Strong customer service skills
  • Strong typing and data entry skills
  • Insurance billing experience, preferred

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Julie

Making a dose and getting it to the patient in a timely manner is exhilarating. Every day that I make my commit times I feel I am making a difference. I also enjoy working on the investigational drug trials. Being a part of the process for a drug coming to market and knowing I had a hand in it is very fulfilling.
Julie, Nuclear Pharmacist