Job Number: 20017622

Location: Lewisville, TX

Date Posted: 7-22-2017

Job Title: Nurse, Individualized Care

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What Individualized Care contributes to Cardinal Health

Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go.

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possbile solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy

Accountabilities in this role:

  • Telephonic nursing care; patient compliance and persistancy
  • Inbound and outbound calls to patients on behalf of the pharmaceutical manufacturer in support of one or more pharmaceutical products
  • Facilitate all aspects of clinical support encompassed in the Pharmacovigilance program
  • Typical schedule: Monday-Friday first shift, on-call rotation every 4-5 weeks during off-business hours, weekends and holidays (additional compensation for on-call)


  • Undergrad preferred
  • Advanced degree preferred
  • 5 years of nursing experience in clinical and hospital setting; pediatric and adult, preferred
  • Valid Texas RN license and able to obtain additional State Licenses within one year of employment (expense reimbursed by the company)
  • Certified Case Manager preferred
  • Previous experience with Pharmacovigilance and Clinical Trials preferred
  • Experience in Telehealth Nursing preferred
  • Experience with Microsoft Office products including Word, Outlook and Excel
  • Experience with adverse event reporting and use of a drug safety database preferred
  • Bilingual Spanish (not mandatory)

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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