Job Number: 20020988

Location: Livonia, MI

Date Posted: 9-2-2017

Job Title: Representative, Inside Sales

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M-F 10:00AM-7:00PM

What Inside Sales contributes to Cardinal Health/The Harvard Drug Group

Inside Sales is responsible for driving sales and services to new and existing customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long term customer relationship.

What is expected of you for success in your role

  • Demonstrates basic industry, customer and Cardinal Health/The Harvard Drug Group knowledge
  • Maximize customer relationships through timely routine contact with both new and existing customers
  • Build and sustain relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
  • Navigate through the order entry systems, processes and procedures
  • Initiate introductory customer calls with the objective of developing a long-term business relationship
  • Effectively negotiates and collaborates with customers and colleagues to influence support for mutually beneficial outcomes
  • Applies basic sales protocol by following appropriate sales presentation guidelines

Accountabilities in this role

  • Achieve assigned sales goals and customer contact frequency
  • Expand customer base and products sold to this base
  • Conduct quality sales calls
  • Form long standing customer relationships with Pharmacists and Pharmacy Technicians
  • Proactively demonstrate the defined value of partnering with The Harvard Drug Group both pre- and post-sales
  • Demonstrate positive interactions with customers and team members
  • Adhere to all policies and procedures
  • Adhere to the core values of the company
  • Work under moderate supervision


  • High School Graduate or Equivalent
  • 1-2 years proven outside or inside sales experience preferred
  • Self-motivated to achieve goals
  • Extremely personable and team player
  • Excellent communication skills
  • Ability to multi-task
  • Proficient computer skills

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Brent

Cardinal Health is making peoples’ lives better with all of the research it does to cure certain diseases. We have good benefits and the company values its associates. Something is always changing within the business and the technology. I like the fact that I learn something every day in this career.
Brent, Sales Manager