Job Number: 20018881

Location: Earth City, MO

Date Posted: 7-22-2017

Job Title: Director of Operations

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What Operations Management contributes to Cardinal Health

Operations Management is responsible for strategic oversight and leadership direction within the Operations function

Accountabilities in this role

Our business is currently looking for a Director of Operations to lead and support the day to day operations for our Earth City Distribution Center located in Earth City, Missouri just outside of St. Louis. This leader will have financial and operational responsibility for a 190,000 square foot Distribution Center with sales volume in excess of $220 million annually. This Regional Distribution Center services hospitals and surgery centers in Missouri, Indiana, Illinois, and Kansas. The successful candidate will have direct/indirect responsibility for over 120 employees. This facility also includes the national suture center (NSS).

  • Total pipeline logistics, planning, employee engagement, and development to include management of Inbound, Outbound, Quality Inventory Control, EHS, QRA, Sox Compliance, transportation, and maintenance of facility and grounds.
  • Work with Sales on customer contracts regarding new business and renewals.
  • P&L responsibility
  • Serve as project leader for new building implementations, consolidations and closures
  • Manages a staff of employees to ensure the timely distribution and receipt of product while meeting the Distribution Center standards of budget, policies, procedures, and quality.
  • Responsible for supervisory and employee development, which includes, but is not limited to training, coaching, counseling and performance appraisals.
  • Monitors warehouse productivity, adheres to budget requirements, and works towards obtaining Distribution Center objectives and operations goals.
  • Coordinates the maintenance of warehouse equipment, guiding both preventive maintenance programs and coordinating all necessary repairs.
  • Ensures that warehouse personnel have safe, efficient equipment in order to perform the distribution functions. Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility.
  • Implements and administers all policies and procedures.
  • Ensures quality service is provided to the customers, and ensures prompt follow-through on customer correspondence, complaints and inquiries related to the shipment of merchandise and stock-on-hand.
  • Handles general employee inquiries and resolves concerns in a timely fashion.
  • Prepares and submits daily and weekly production reports.
  • Maintains positive employee relations.
  • Ensures that the corporations Core Values are consistently promoted and practiced.
  • Participates in Customer “RFP’s” to ensure operations costing and fee structures are sustainable.
  • Works with peers within and outside the region on national projects as needed.
  • Attends customer business reviews to present operations status.
  • Participates in customer initiatives and provides operations input.
  • Builds strong teams by providing opportunities for growth and development.
  • Host various teams at the facility, both internal and external, and provide facility support as needed.
  • Continue to look for creative ways to improve the facility and operations through established standards and new ideas.
  • Helps build up VOE Scores by promoting employee engagement in solutions and improvements.
  • Ability to successfully manage multiple competing priorities.


  • Degree required
  • MBA preferred
  • 7-10 years experience
  • Previous leadership experience
  • Experience in medical distribution or other FDA regulated industry preferred
  • Previous experience with Lean Six Sigma desired
  • Strong knowledge of Microsoft Office products

What is expected of you and others at this level

  • Provides leadership to managers and experienced professional staff may also manage front line supervisors
  • Manages an organizational budget
  • Develops and implements policies and procedures to achieve organizational goals
  • Assists in the development of functional strategy
  • Decisions have an extended impact on work processes, outcomes, and customers
  • Interacts with internal and/or external leaders, including senior management
  • Persuades others into agreement in sensitive situations while maintaining positive relationships

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Ibrahim

The receiving process is the most satisfying to me because I get to learn more about the products that I handle. I always ensure that we are not over- or under-receiving, to prevent errors. I also train and certify new hires on how to use equipment. This is a great place to work, with great people.
Ibrahim, Associate II, Warehouse Operations