Job Number: 20019237

Location: Foxborough, MA

Date Posted: 7-25-2017

Job Title: Director, IT Managment

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IT Management is responsible for strategic oversight and leadership across multiple Information Technology disciplines. The person in this role will be expected to:

  • Provide leadership to managers and experienced professional staff
  • Develop and implement policies and procedures to achieve organizational goals
  • Develop the strategy for the Information Technology group
  • Make decisions that have an extended impact on work processes, outcomes, and customers
  • Interact with internal and external leaders
  • Influence/persuade others in potentially uncomfortable situations while maintaining positive relationships
  • Understand business strategy and makes valuable contributions to companies success


  • Aligns IT strategy and plans to business strategy
  • Develops and maintains strong internal and external partnerships, at all levels
  • Manages/optimizes relationships and contracts with external partners (AT&T, Centric, etc)
  • Works closely with business team to understand systems/application/network/desktop availability requirements – negotiates with external SLAs (Service Level Agreements), as needed, to meet/exceed expectations
  • Leads/manages custom application support and development
  • Ensures systems and data are backed up and recoverable for business continuity
  • Manages/optimizes annual operating budget; partners with Finance to develop accurate forecasting model and “scorecard” reporting
  • Works closely with internal colleagues and external partners to continually improve cost efficiencies
    • Establishes annual stretch targets
    • Leverages competitive bid processes
  • Applies expertise and “outside the box thinking” to achieve financial and operational objectives
  • Makes decisions, often difficult and/or unpopular, that support the organization strategy; influences others to support the decisions
  • Identifies and initiates efforts to achieve objectives, teaching others to accept accountability for meeting and stretch to exceed results in a timely and cost effective manner
  • Anticipates internal/external business issues to align operational priorities, strategies and tactics
  • Develops value-added solutions that meet customer business needs
  • Develops broad influence through a robust set of internal/external relationships across the organization; promotes win-win outcomes within, among and across teams, using the diverse perspectives of others to achieve results
  • Influences customer and/or organizational leadership through effective listening and communication to accomplish operational objectives


  • Bachelor Degree and/or Advanced Degree in related field or equivalent work experience in a highly regulated environment (e.g. Life Sciences, Financial Services, Government/Military) due to complexity of security and regulatory requirements
  • 12+ years’ experience in a related field preferred
  • Proven track record in:
    • Application development & support
    • Infrastructure development & support
    • Leading high performing teams
  • Proficient knowledge and experience with cloud-based solutions, infrastructure hosting services, and advanced outsourcing operating models
  • Strong financial acumen preferred
  • Strong negotiating skills
  • Highly proficient with contracts, including advanced terms & conditions with hosting services, outsourcing, SLAs, balances scorecards, etc.
  • Strong people management skills
  • Strong presentation skills; ability to present data and conclusions in an organized and understandable fashion
  • Strong problem solving and analytical skills; general understanding and working knowledge of business analytics tools
  • Strong collaboration & communication skills
  • Versatile “player/coach” team player; willing to roll-up sleeves

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Gopikrishna

I started my career as an IT programming analyst and have progressed into management. Cardinal Health provides various training programs to help individuals be successful in their job and grow professionally. This is a great place to work because the people here strive to make a great difference in healthcare every day. Gopikrishna, Manager, Software Engineering