IT Management is responsible for strategic oversight and leadership across multiple Information Technology disciplines. The person in this role will be expected to:
Provide leadership to managers and experienced professional staff
Develop and implement policies and procedures to achieve organizational goals
Develop the strategy for the Information Technology group
Make decisions that have an extended impact on work processes, outcomes, and customers
Interact with internal and external leaders
Influence/persuade others in potentially uncomfortable situations while maintaining positive relationships
Understand business strategy and makes valuable contributions to companies success
Aligns IT strategy and plans to business strategy
Develops and maintains strong internal and external partnerships, at all levels
Manages/optimizes relationships and contracts with external partners (AT&T, Centric, etc)
Works closely with business team to understand systems/application/network/desktop availability requirements – negotiates with external SLAs (Service Level Agreements), as needed, to meet/exceed expectations
Leads/manages custom application support and development
Ensures systems and data are backed up and recoverable for business continuity
Manages/optimizes annual operating budget; partners with Finance to develop accurate forecasting model and “scorecard” reporting
Works closely with internal colleagues and external partners to continually improve cost efficiencies
Establishes annual stretch targets
Leverages competitive bid processes
Applies expertise and “outside the box thinking” to achieve financial and operational objectives
Makes decisions, often difficult and/or unpopular, that support the organization strategy; influences others to support the decisions
Identifies and initiates efforts to achieve objectives, teaching others to accept accountability for meeting and stretch to exceed results in a timely and cost effective manner
Anticipates internal/external business issues to align operational priorities, strategies and tactics
Develops value-added solutions that meet customer business needs
Develops broad influence through a robust set of internal/external relationships across the organization; promotes win-win outcomes within, among and across teams, using the diverse perspectives of others to achieve results
Influences customer and/or organizational leadership through effective listening and communication to accomplish operational objectives
Bachelor Degree and/or Advanced Degree in related field or equivalent work experience in a highly regulated environment (e.g. Life Sciences, Financial Services, Government/Military) due to complexity of security and regulatory requirements
12+ years’ experience in a related field preferred
Proven track record in:
Application development & support
Infrastructure development & support
Leading high performing teams
Proficient knowledge and experience with cloud-based solutions, infrastructure hosting services, and advanced outsourcing operating models
Strong financial acumen preferred
Strong negotiating skills
Highly proficient with contracts, including advanced terms & conditions with hosting services, outsourcing, SLAs, balances scorecards, etc.
Strong people management skills
Strong presentation skills; ability to present data and conclusions in an organized and understandable fashion
Strong problem solving and analytical skills; general understanding and working knowledge of business analytics tools
Strong collaboration & communication skills
Versatile “player/coach” team player; willing to roll-up sleeves
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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I started my career as an IT programming analyst and have progressed into management. Cardinal Health provides various training programs to help individuals be successful in their job and grow professionally.
This is a great place to work because the people here strive to make a great difference in healthcare every day.
Gopikrishna, Manager, Software Engineering