Job Number: 20014939

Location: Miami, FL

Date Posted: 4-17-2017

Job Title: Consultant, Field Service

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What Field Service contributes to Cardinal Health

Field Service is responsible managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cardinal Health. Responsible for identifying, quantifying, qualifying, tracking, and evaluating customer pain points and, for facilitating, developing, designing and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization (field sales, customer service, implementation, contracts.

Accountabilities in this Role

  • Pro-actively identify ares for process improvement at Miami Baptist, South Florida and working closely with Baptist on process improvement initiatives.
  • Primary location will be at Baptist in Florida based upon the needs of the customer.
  • Servicing additional Enterprise Accounts in the future.
  • Some travel required

Qualifications

  • Bachelor's degree preferred
  • 4-6 years experience
  • Strong communication skills
  • Lean Six Sigma or process improvement background preferred
  • Must be a self-motivated, self-starter and have the ability to work independently

What is expected of you and others at this level

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • May contribute to the development of policies and procedures
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Meet Rebecca

The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven. At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions