Provides leadership, direction, and manages of all clinical processes and initiatives Key Performance Indicators (KPIs) within assigned accounts. Manages implementation of all clinical and quality programs and compiles documented outcomes for assigned clients. Provide clinical education support for clients. Interfaces with and develop relationships with client Medical Staff, CNOs, CEOs, COOs, CFOs, hospital staff and corporate clinical managers. Has general manager responsibilities and P&L accountability for specific accounts.
Roles and responsibilities:
Consulting and Pharmacy Management
Develops area wide and site specific clinical programs/KPIs (DCOA analysis, setting clinical goals, project plans, coordinates clinical success stories, etc.)
Conducts clinical audits and assists with action plans
Identifies and collects outcomes data from initiatives and KPIs
Identifies and leverages CAH sales team to further service chain opportunities and up-sell opportunities for the Innovative Delivery Solutions team. Leverages relationships developed during consulting engagements to further sales goals.
Participates in P&T meetings, Medical staff meetings
Prepares clinical reports for clients as required by contract or engagement lead.
Prepares and conducts presentations and in-services to client hospitals (med staff, pharmacists, and other health care providers.
Responsible for the dissemination/collection of Clinical information to assigned clients
Promotes the use of available Cardinal data analytic tools and resources (DCOA, including DRG analysis, Antibiotic 10-step, SME involvement, etc.)
Assists in the sales process and opening process
All other projects and duties as required to support the business and client.
Responsible for the successful implementation of consulting engagements with customers. Must be able to lead engagements to commercial success leveraging knowledge base and internal resources.
Responsible for the meeting financial (savings) requirements of consulting engagements, through utilization of clinical consulting tools and CAH proprietary software applications. Engages directly with hospital leadership to identify, execute and realize savings in clearly identified clinical initiatives.
Responsible to manage consulting engagements to budget, ensuring resources are allocated to meet project cost milestones and overall margin targets.
Assists in identifying and develops staff improvement plans
Develops managers and staff pharmacists in clinical and presentation skills
Assists as needed in the recruitment and hiring of DOPs and CMs (Pharmacy Management accounts)
Project completion and implementation results
Profitability of accounts
Measurements of benchmarks
Number of projects
KPIs met and gain shares obtained
Contract compliance/market share
Client success stories
Client satisfaction survey
MUE and other clinical services
DCOA - implementation and monitoring
Presentations at state or national meetings
New businesses, new clients and offerings added
PharmD degree from an accredited college of pharmacy
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Making a dose and getting it to the patient in a timely manner is exhilarating. Every day that I make my commit times I feel I am making a difference. I also enjoy working on the investigational drug trials. Being a part of the process for a drug coming to market and knowing I had a hand in it is very fulfilling.
Julie, Nuclear Pharmacist