Job Number: 20016456

Location: San Francisco Metro Area, CA

Date Posted: 7-22-2017

Job Title: Care Coordinator

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Why naviHealth?

naviHealth is the result of over a decade of dedicated visionary leaders and innovative organizations challenging the status quo for PAC management solutions. We do healthcare differently and we are changing healthcare one patient at a time. How might you ask? By hiring talented clinicians, engineers, developers, and healthcare leaders to create and utilize cutting edge technology in order to provide the patient with the best level of care for the right amount of time.

**naviHealth is currently seeking someone in the West Hills, CA area.

Why Is This Role Critical?

The naviHealth Care Coordinator (CC) plays an integral role in the member’s journey towards better well-being by serving as the communication link between members and appropriate health care personnel. The Care Coordinator is responsible for identifying the appropriate Post-Acute Care (PAC) setting insuring efficient, smooth, and prompt health care services will be delivered to the member. They engage both the member and their relatives while providing objective information and support throughout the care continuum.

What you will be accountable for…

  • Perform functional assessments of members using clinical skills and appropriate measurement tools. Provide outcomes targets to appropriate audience.
  • Utilizes naviHealth proprietary technology for consideration of level of care.
  • Maintains UM/CM tool
  • Collaborate effectively with the member’s health care team to establish an optimal, transition plan to the most appropriate PAC setting. The health care team includes physicians, health plan UM/CM Nurse, hospital discharge planners, referral coordinators, etc.
  • Assist the member in meeting short and long-term goals with regards to their overall well-being.
  • Consult with Medical Directors and/or management to resolve any barriers in the patient’s movement along the continuum of care.
  • Assess and monitor patient’s appropriateness for care setting (as indicated) according to LiveSafe™ and InterQual criteria for approvals and refer to licensed physicians for next level of care determinations that do not meet criteria to be approved.
  • Complete Utilization Management functions for authorizations.
  • Coordinate comprehensive post discharge health care and referrals for community based services.
  • Advise member for appropriate care coordination. Obtains additional services, as indicated.
  • Daily review of census and identification of barriers to manage independent workload and ability to assist others.
  • Review monthly readmission reports, quarterly and other reports as needed to assist with the identification of opportunities for improvement.
  • Participate in weekly patient rounds.
  • Adhere to organizational and departmental policies and procedures.
  • Maintains confidentiality of all PHI information in compliance with HIPPA, federal and state regulations and laws.
  • What you will need to be successful in this role….
  • Registered Nurse with current licensure preferred. Will consider Physical Therapist (PT), Occupational Therapist (OT), or other related field.
  • Current active unrestricted clinical license required
  • 5 years of clinical experience.
  • Excellent documentation skills required.
  • Self-starter with the ability to prioritize daily work load.
  • Strong interpersonal and communication skills (both verbal and written).

The nice-to-haves...

  • Case Management experience with CCM preferred.
  • Patient education background, rehabilitation, SNF and/or home health nursing experience a plus.
  • Experience working with geriatric population preferred.
  • CMS and managed care knowledge preferred.

About naviHealth

NaviHealth is a pioneer in care transitions with a combined unprecedented 16 years of experience that uniquely positions us to manage and share risk with our partners. As a Cardinal Health company, we provide clinical support alongside scaled technology and advisory solutions that empower health systems, health plans, and post acute providers to navigate care episodes across the continuum, with the goal of reducing waste and improving patient outcomes

naviHealth ™ is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Rebecca

The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven. At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions