Job Number: 20015508

Location: Dublin, OH

Date Posted: 6-17-2017

Job Title: Analyst, Pricing Services

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What Customer/Supplier Pricing Services contributes to Cardinal Health

Customer/Supplier Pricing Services is responsible for customer and/or supplier contract administration, as well as administering and reviewing specialty pricing initiatives as deemed appropriate. Responsible for researching and problem-solving customer or supplier issues or disputes and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process.

What is expected of you and others at this level

  • Applies basic concepts, principles, and technical capabilities to perform routine tasks
  • Works on projects of limited scope and complexity
  • Follows established procedures to resolve readily identifiable technical problems
  • Works under direct supervision and receives detailed instructions
  • Develops competence by performing structured work assignments

Accountabilities in this role

  • Resolve daily customer price discrepancies disputes through extensive research and reconciliation.
  • Communicate with key internal and external business partners to ensure full understanding of root cause pricing issues using empathy and clear messaging
  • Independently be able to reprioritize work based on volume and the needs of the business
  • Utilize access queries and Microsoft applications to improve efficiencies in the research process
  • Actively participate in weekly calls with diverse audience to provide guidance and ideas based on the need of the call
  • Manage pricing support for customers with diverse and/or decentralized pricing models
  • Assist team members with above activities to balance workload amongst the entire team
  • Tracking and communicating current alignment performance to customer and internal teams


  • Bachelors degree preferred or equivalent work experience.
  • Previous experience preferred
  • Microsoft Excel and Access skills preferred
  • Strong communication skills

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Meet Rebecca

The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven. At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions