What Customer/Supplier Pricing Services contributes to Cardinal Health
Customer/Supplier Pricing Services is responsible for customer and/or supplier contract administration, as well as administering and reviewing specialty pricing initiatives as deemed appropriate. Responsible for researching and problem-solving customer or supplier issues or disputes and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process.
What is expected of you and others at this level
Applies basic concepts, principles, and technical capabilities to perform routine tasks
Works on projects of limited scope and complexity
Follows established procedures to resolve readily identifiable technical problems
Works under direct supervision and receives detailed instructions
Develops competence by performing structured work assignments
Accountabilities in this role
Resolve daily customer price discrepancies disputes through extensive research and reconciliation.
Communicate with key internal and external business partners to ensure full understanding of root cause pricing issues using empathy and clear messaging
Independently be able to reprioritize work based on volume and the needs of the business
Utilize access queries and Microsoft applications to improve efficiencies in the research process
Actively participate in weekly calls with diverse audience to provide guidance and ideas based on the need of the call
Manage pricing support for customers with diverse and/or decentralized pricing models
Assist team members with above activities to balance workload amongst the entire team
Tracking and communicating current alignment performance to customer and internal teams
Bachelors degree preferred or equivalent work experience.
Previous experience preferred
Microsoft Excel and Access skills preferred
Strong communication skills
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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The service that Cardinal Health delivers sets it apart from other companies. Cardinal Health is a one-stop shop. We provide great service and great products, at a great price. The most satisfying aspect of my work is that it is purpose driven.
At the end of the day, I know that what I have done has impacted someone’s life.
Rebecca, Medical Coordinator – Midwest and Southeast Regions