Sr. Specialist Customer Advocacy, Hold and Recall

What Regulatory Management contributes to Cardinal Health

Regulatory Management is responsible for the development and deployment of policies, procedures and programs designed to minimize risk, enable compliant business operations, products and services and drive uncompromised supply chain integrity.

  • Demonstrates knowledge of regulatory requirements and utilizes depth and breadth of experience to assess regulatory changes, risk and business impact.
  • Leads and directs efforts to assess the implementation of Quality and EH&S Management Systems to drive performance improvement and enhance supply chain integrity while preserving and optimizing system efficiency.
  • Develops, implements and maintains standard operating procedures, programs and processes to ensure conformance with quality, regulatory and company requirements.
  • Applies thought leadership and expertise to assess, evaluate, manage, mitigate and balance risk and enhance business performance.
  • Provides ongoing guidance and direction to operations personnel regarding regulatory and quality matters.
  • Monitors Federal, State, and local regulatory activities in order to implement new Company procedures or update existing procedures to facilitate compliance.
  • Serves as liaison with local, state and federal government agencies.


  • Bachelors in related field, or equivalent work experience, preferred
  • 2+ years experience in related field, preferred

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Identifies possbile solutions to a variety of technical problems and takes actions to resolve
  • Applies judgment within defined parameters
  • Receives general guidance may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy