Sr. Project Manager/ Program Manager, Marketing Operations

About Cardinal Health at-home: As part of Cardinal Health, Inc. a global integrated healthcare services and products company, we at Cardinal health at-home are committed to helping people receive disposable medical supplies and durable medical equipment at-home, as well as supporting those who care for them with operational and clinical expertise. We do this through three separate channels: Edgepark Medical Supplies, Independence Medical, and Home Healthcare Solutions. Edgepark works with 1,300+ health plans, including Medicare and Medicaid, to support billing efficiencies, patient compliance, and shipping supplies direct-to-consumer at-home. Independence Medical serves 12,000+ commercial customers (DME & HME) with driving operational expertise and shipping medical supplies on their behalf direct-to-consumer at-home. Home Healthcare Solutions serves homecare and hospice agencies with clinical expertise, supply management, and shipping supplies direct-to-consumer at-home.


What Program and Project Management contributes to Cardinal Health
Program & Project Management is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives.

What Business Development- Major Accounts contributes to Cardinal Health

Business Development - Major Accounts is responsible for driving sales and services to new and existing customers. Responsible for maximizing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives. Builds and maintains relationship with key decision makers or potential influencers. Involves a longer sales cycle.

Role Overview

Looking for an opportunity to move fast and make a big impact? At Cardinal Health At-home, we think of patients as customers who we have the privilege of supporting. We are looking for Senior Marketing Project Manager that is a highly adaptive individual and an expert in managing multi-channel and multi-program projects within cross-functional organizations.

In this role, reporting to VP/Head of Marketing, you operate with a strong bias for action, and the ability to independently drive projects across marketing as well as work collaboratively and cross functionally to drive results. You will have strong analytical capabilities, the ability to think strategically about operational processes, have experience handling large and complex information, and are not afraid to roll up their sleeves and manage the details of the program. As well, the successful candidate will be able to clearly define and communicate the direction of the necessary improvements both to business teams and project managers.

Responsibilities

  • Develop operational strategy planning with internal partners.
  • Define, implement, and improve processes and workflow for marketing campaign and content development.
  • Facilitate strategic allocation and capacity planning for relevant programs.
  • Drive and lead projects to navigate through ambiguity and find solutions.
  • Manage full project lifecycle (requirements, scope, schedule, resources, testing, quality, release, costs, changes) for cross-functional, company-wide initiatives.
  • Identify critical program milestones and options to mitigate risks.
  • Manage day-to-day development of content from request through delivery of creative assets for web, mobile, email, digital advertising, and print programs.
  • Pro-actively build and maintain strong relationships with business and marketing leadership partners.
  • Manage and lead the resolution of difficult stakeholder issues.
  • Understand, analyze, and act on key performance indicators to continually improve customer experiences.
  • Organize and communicate complex information to wide audiences clearly and simply to drive actions.
  • Represent all aspects of Marketing Operations with every level of the organization.

Qualifications

  • Bachelors Degree in related field or equivalent work experience
  • PMP or similar certification preferred
  • 7+ years’ experience managing relationships, cross-functional teams, programs, or products for marketing and digital organizations
  • Demonstrate expertise in process engineering to build and implement solutions without / with limited direction
  • Excellent communication skills (written and verbal), time management skills, professionalism, and the ability to multitask in a dynamic, fast-paced, cross-functional environment
  • Demonstrated analytical and problem-solving skills with a deep understanding of e-Commerce and marketing success measurements and goals.
  • Strong sense of ownership and a self-starter that has track record of delivering results
  • Nimbleness and comfort with ambiguity; demonstrated track record of creative problem solving; thinks big, starts small, grows fast
  • Track record of setting/exceeding goals; evidence of the ability to consistently make good decisions through a combination of analysis, experience, and judgment
  • Demonstrated ability and willingness to roll up sleeves and execute to get the job done
  • Demonstrated ability to be a strong team player with experience in negotiation and team building.
  • Skilled in MS Office suite.

What is expected of you and others at this level

  • Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
  • Participates in the development of policies and procedures to achieve specific goals
  • Recommends new practices, processes, metrics, or models
  • Works on or may lead complex projects of large scope
  • Projects may have significant and long-term impact
  • Provides solutions which may set precedent
  • Independently determines method for completion of new projects
  • Receives guidance on overall project objectives
  • Acts as a mentor to less experienced colleagues