Representative II, Customer Order Management (Customer Service Representative)

What Customer Order Mgmt contributes to Cardinal Health

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.

Qualifications

  • High school diploma
  • 2-4 years experience
  • Prior computer experience using Microsoft Office systems required.

What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems