Pharmacy Technician II (Mail Order Pharmacy)

Accountabilities

  • Manage inbound calls and make outbound calls related to setting up medication orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
  • Input patient data and prescription information into pharmacy information management system
  • Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
  • As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
  • Review patient insurance coverage status and adjudicate claims for patient orders
  • Prepare supplies for dispensing, packaging and shipment.
  • Enter medical supply orders in pharmacy system
  • Maintain knowledge of and abide by applicable pharmacy laws and regulations
  • Inventory duties including - taking inventory, placing orders, checking in drugs and supplies, stocking shelves and removing out-of-date items from the inventory
  • Communicate with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner

Qualifications

  • High school degree or equivalent
  • At least 2 years of experience as a Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy
  • Active state or national certification in good standing
  • Ability to lift boxes up to 20 pounds and work on feet
  • Bilingual in Spanish, preferred
  • Strong customer service skills
  • Strong typing and data entry skills
  • Pharmacy and Medical insurance billing experience, preferred