Manager, Site Operations

Cardinal Health Operations Management is responsible for strategic oversight and leadership direction within the Operations functions.

What is expected of you and others at this level in Operations for functional success:

  • Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces.
  • Collaborates with others and builds strategic alliances globally; negotiates to build broad-based support and/or persuades others in order to influence important outcomes.
  • Ensures that clients have a positive experience; commits to meet or exceed client expectations.
  • Identifies opportunities to improve efficiency while providing flawless transactions and services; manages monetary assets and other resources to optimize cost effectiveness.
  • Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes immediate action to close gaps identified.

Accountabilities in this role:

The Site Leader position is responsible for the efficient operation of the Distribution Center, delivering quality service to customers, and ensuring productivity and expense goals are met.

  • Manages a staff of employees to ensure the timely distribution and receipt of product while meeting the Distribution Center standards of budget, policies, procedures, and quality.
  • Monitors warehouse productivity, adheres to budget requirements, and works towards obtaining Distribution Center objectives and operations goals.
  • Coordinates the maintenance of warehouse equipment, guiding both preventive maintenance programs and coordinating all necessary repairs.
  • Ensures that warehouse personnel have safe, efficient equipment in order to perform the distribution functions.
  • Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility.
  • Implements and administers all policies and procedures.
  • Ensures quality service is provided to the customers, and ensures prompt follow-through on customer correspondence, complaints and inquiries related to shipment of merchandise and stock-on-hand.
  • Handles general employee inquiries and resolves concerns.
  • Responsible for supervisory and employee population development, which includes including training, coaching, counseling and performance appraisals.
  • Prepares and submits daily and weekly production reports.
  • Maintains positive employee relations.


  • Bachelor's degree required
  • 5-7 years related distribution center operations experience
  • 3-5 years  supervisory experience
  • Understanding of Lean Six Sigma metrologies
  • Strong verbal and written communication skills
  • Strong knowledge of Microsoft Office products