Job functions are:

  • Coordinates daily operations of the purchasing functions.
  • Develops a thorough knowledge of the Aperek system.
  • Implements and monitors policies and procedures related to areas of responsibility.
  • Ensures that customer’s orders are placed and received in a timely manner at all times.
  • Assists in the resolution of purchase order discrepancies with Material management team/Accounts Payable staff in a timely manner.
  • Run Monthly reports - complete them in a timely matter and post to buyer’s scorecard in a consistent manner.
  • Maintains appropriate Recall records and logs in an orderly manner per retention policy or requirements.
  • Serves as backup to the Purchasing Manager when requested.
  • Consistently and fairly manages assigned employees ensuring their compliance with all CMS and healthcare facility policies, procedures and relevant processes and protocols.
  • Serves as a liaison between Purchasing and all operational areas of the healthcare facility to ensure client satisfaction.
  • Reviews financial and product data to ensure maximum revenue generation and reduction of product cost .
  • Assists the Director and Purchasing Manager with assigned projects.
  • Assumes responsibility for continuing education and development
  • Maintains the organization and cleanliness of the work areas.
  • Complies with safety policies and procedures, regulatory requirements and participates in department safety activities.
  • Performs other duties as directed or as necessary to ensure effective operations and client satisfaction.

What Customer Order Mgmt contributes to Cardinal Health

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.


  • High school diploma
  • Prior computer experience using Microsoft Office systems required

What is expected of you and others at this level

  • Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
  • In-depth knowledge in technical or specialty area
  • Applies advanced skills to resolve complex problems independently
  • May modify process to resolve situations
  • Works independently within established procedures; may receive general guidance on new assignments
  • May provide general guidance or technical assistance to less experienced team members