Analyst, IT Client Sys Mgmt

What IT Client Systems Management contributes to Cardinal Health

IT Client Systems Management is responsible for end user compute engineering, virtualization, and real-time communications.

  • Designs, implements, operates and maintains the technology infrastructure encompassing desktop, email, fax, unified communication, mobility, AV-Video, endpoint application management and security.
  • Processes service requests  and/or resolves technical problems related to service area (troubleshooting).
  • Coordinates and leads resolution of technical problems within area of technology concentration.
  • Demonstrates knowledge of business processes, systems engineering, operations research and engineering aspects.
  • Demonstrates knowledge of technology concentration implemented within a large-scale enterprise environment.
  • Analyzes system operating efficiencies, capacity and recommends measures to improve performance and cost effectiveness.
  • Demonstrates knowledge of automation and scripting methodologies within area of technology concentration.

Qualifications

  • Bachelors degree in related field or equivalent work experience
  • Applicable technical certifications preferred

What is expected of you and others at this level

  • Applies basic concepts, principles, and technical capabilities to perform routine tasks
  • Works on projects of limited scope and complexity
  • Follows established procedures to resolve readily identifiable technical problems
  • Works under direct supervision and receives detailed instructions
  • Develops competence by performing structured work assignments