Account Manager UK X 3

JOB TITLE:  Account Manager
 

LOCATION:

  • Scotland
  • North East/ Cumbria
  • M62 corridor

At Cardinal Health, we are developing the innovative products and services that make healthcare safer and more productive. This is your opportunity to join a growing, global company genuinely committed to making a difference to our customers and communities.

Job brief

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers, overseeing sales and achieving commercial targets set by the company.

As a Sales account manager, you will work to satisfy our customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

You should have excellent communication and negotiation skills and be customer-oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.



Responsibilities

  • Manage a portfolio of accounts to achieve long-term success
  • Set and track sales account targets, aligned with company objectives
  • Develop a territory plan to prioritise activity and focus to meet commercial targets
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Report on the status of accounts and transactions
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Play an active role within the team by providing market and competitor intelligence, feedback on local trends and working towards agreed objectives with the Regional Sales Manager
  • Attendance at both internal and external meetings, workshops and exhibitions as required, which may include some out of hours working from time to time
  • Suggest actions to improve sales performance and identify opportunities for growth

Experience

  • A proven, consistent and successful medical devices sales / training track record with demonstrable Account Management skills
  • Ability to learn and understand complex clinical product knowledge and clinical data
  • Must be self-motivated to drive ideas and develop business opportunities
  • Ability to identify business opportunities and the ability to persuade and influence others.
  • Ability to work independently with a high competency in time management
  • Able to build and maintain strong business and customer relationships
  • Excellent interpersonal skills
  • Sound presentation skills  in order to educate and demonstrate products to a variety of clinical  audiences
  • A thorough understanding of procurement channels and purchasing structures.
  • Must be able to demonstrate competence in Microsoft Office packages and CRM systems

Education

  • Degree level education, preferable with commercial specialisation
  • Computer IT literate – Excel, PowerPoint, Word, CRM
  • Full current UK driving license
  • UK work permit/visa

Job Competencies

  • Technical knowledge - The ability to use and demonstrate technical, medical equipment in the clinical setting.
  • Business acumen - The ability to demonstrate a flexible approach to changing business situations is necessary in order to recognise solutions and provide new methods for achieving targets and objectives with the desire to achieve and exceed expectations.
  • Communication Skills - Proficiency with all modes of modern communication including e-mail, telephone, video conferencing as well as verbal and written.
  • Ability to impart technical knowledge and educate a variety of clinical audiences
  • Administrative skills - Ability to maintain records and analyse sales data from the on-line sales data system.
  • Time management – The ability to prioritise, organise and meet deadlines is essential.
  • Interpersonal Skills – The ability to develop and maintain key relationships with customer base in order to provide educational support and exceed customer expectations