Job Number: 20015337

Location: Bonifacio Global City, PH

Date Posted: 8-17-2017

Job Title: Operations Manager

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What Customer Service Management contributes to Cardinal Health

Customer Service Management is responsible for strategic oversight and leadership direction within the Customer Service function.

Qualifications

  • Bachelors degree or equivalent work experience
  • 2-6 years experience
  • Previous leadership experience required

What is expected of you and others at this level

  • Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a short term impact on work processes, outcomes, and customers
  • Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
  • Interactions normally involves resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Meet Ibrahim

The receiving process is the most satisfying to me because I get to learn more about the products that I handle. I always ensure that we are not over- or under-receiving, to prevent errors. I also train and certify new hires on how to use equipment. This is a great place to work, with great people.
Ibrahim, Associate II, Warehouse Operations