Job Number: 20017998

Location: Dublin, IR

Date Posted: 7-22-2017

Job Title: Manager, Master Data EMEA

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  • Understand how master data impacts all order-to-cash processes and establishe and maintain effective master data processes and controls to meet business needs.
  • Perform validation and testing to confirm the accuracy of the information created.
  • Manage daily execution of new master data and master data changes in compliance with policies to avoid interruption of customer order management and timely and accurate invoicing.
  • Establish and manage metrics to manage day-to-day business and inform management communications.
  • Establish reliable and effective business partner relationships with Cardinal Health commercial teams, customer service and IT as well as manage results through third party OTC provider.
  • Collaborate with shared services/centers of excellence to inform best practices.
  • Ensure MD enables front line arvato Customer Service Agents to consistently create accurate orders in an efficient manner.
  • Ensure MD supports leveraging electronic ordering platforms.
  • Ensure customer and product hierarchies are accurately reflected in SAP and Contract Manager.
  • Act as subject matter expert for successful integration of business expansion opportunities and other projects.
  • Ensure CAH and arvato teams are properly trained on processes.
  • Drive continuous improvement of MD processes via IT-enabled and manual processes.
  • Ensure audits and reviews are completed within the established timeframes and are formally approved by appropriate resources.
  • Identify opportunities to improve master data quality and efficiency. Pro-actively work with appropriate teams to execute cleansing activities, process improvements or system enhancements.
  • Advise management of changing needs of customer base and recommends process, system, organization changes to accommodate customer requirements and increase productivity

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Meet Gopikrishna

I started my career as an IT programming analyst and have progressed into management. Cardinal Health provides various training programs to help individuals be successful in their job and grow professionally. This is a great place to work because the people here strive to make a great difference in healthcare every day. Gopikrishna, Manager, Software Engineering