Job Number: 20022732

Location: Nationwide, UK

Date Posted: 10-10-2017

Job Title: Account Manager UK

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JOB TITLE: Account Manager – (Reporting to Regional Sales Manager)

LOCATION: UK Field - East of England

At Cardinal Health, we are developing the innovative products and services that make healthcare safer and more productive. This is your opportunity to join a growing, global company genuinely committed to making a difference to our customers and communities.

Job brief

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Sales account manager, you will work to satisfy our customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.



Responsibilities

  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Play an active role within the team by providing market and competitor intelligence, feedback on local trends and working towards agreed objectives with the Regional Sales Manager
  • Attendance at both internal and external meetings, workshops and exhibitions as required, which may include some out of hours working from time to time
  • Suggest actions to improve sales performance and identify opportunities for growth

Experience

  • A proven, consistent and successful medical devices sales / training track record with demonstrable Account Management skills
  • Ability to learn and understand complex clinical product knowledge and clinical data
  • Must be self-motivated to drive ideas and develop business opportunities
  • Natural ability to spot a business opportunity and the ability to persuade and influence others.
  • Ability to work independently with a high competency in time management
  • Able to build and maintain strong business and customer relationships
  • Excellent interpersonal skills
  • Sound presentation skills in order to educate and demonstrate products to a variety of clinical audiences
  • A thorough understanding of the NHS purchasing structure.
  • Must be able to demonstrate competence in Microsoft Office packages and CRM systems

Education

  • Nursing or clinical education or degree level in relevant subject
  • Computer IT literate – Excel, PowerPoint, Word, CRM
  • Full current UK driving license
  • UK work permit/visa

Job Competencies

  • Technical knowledge - The ability to use and demonstrate technical, medical equipment in the clinical setting.
  • Business acumen - The ability to demonstrate a flexible approach to changing business situations is necessary in order to recognise solutions and provide new methods for achieving targets and objectives with the desire to achieve and exceed expectations.
  • Communication Skills - Proficiency with all modes of modern communication including e-mail, telephone, video conferencing as well as verbal and written.
  • Ability to impart technical knowledge and educate a variety of clinical audiences
  • Administrative skills - Ability to maintain records and analyse sales data from the on-line sales data system.
  • Time management – The ability to prioritise, organise and meet deadlines is essential.
  • Interpersonal Skills – The ability to develop and maintain key relationships with customer base in order to provide educational support and exceed customer expectations

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Meet Kim

I think the key differentiator between Cardinal Health and other companies is the people. Everyone on the team truly cares and is always willing to lend a helping hand. There is also a strong focus on development and support. It is a great thing to see your peers continue to advance and grow within the organization.
Kim, Regional Sales Director