JOB TITLE: Account Manager – (Reporting to Regional Sales Manager)
LOCATION: UK Field - East of England
At Cardinal Health, we are developing the innovative products and services that make healthcare safer and more productive. This is your opportunity to join a growing, global company genuinely committed to making a difference to our customers and communities.
We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.
As a Sales account manager, you will work to satisfy our customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Play an active role within the team by providing market and competitor intelligence, feedback on local trends and working towards agreed objectives with the Regional Sales Manager
Attendance at both internal and external meetings, workshops and exhibitions as required, which may include some out of hours working from time to time
Suggest actions to improve sales performance and identify opportunities for growth
A proven, consistent and successful medical devices sales / training track record with demonstrable Account Management skills
Ability to learn and understand complex clinical product knowledge and clinical data
Must be self-motivated to drive ideas and develop business opportunities
Natural ability to spot a business opportunity and the ability to persuade and influence others.
Ability to work independently with a high competency in time management
Able to build and maintain strong business and customer relationships
Excellent interpersonal skills
Sound presentation skills in order to educate and demonstrate products to a variety of clinical audiences
A thorough understanding of the NHS purchasing structure.
Must be able to demonstrate competence in Microsoft Office packages and CRM systems
Nursing or clinical education or degree level in relevant subject
Computer IT literate – Excel, PowerPoint, Word, CRM
Full current UK driving license
UK work permit/visa
Technical knowledge - The ability to use and demonstrate technical, medical equipment in the clinical setting.
Business acumen - The ability to demonstrate a flexible approach to changing business situations is necessary in order to recognise solutions and provide new methods for achieving targets and objectives with the desire to achieve and exceed expectations.
Communication Skills - Proficiency with all modes of modern communication including e-mail, telephone, video conferencing as well as verbal and written.
Ability to impart technical knowledge and educate a variety of clinical audiences
Administrative skills - Ability to maintain records and analyse sales data from the on-line sales data system.
Time management – The ability to prioritise, organise and meet deadlines is essential.
Interpersonal Skills – The ability to develop and maintain key relationships with customer base in order to provide educational support and exceed customer expectations
Cardinal Health is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or protected veteran status.
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I think the key differentiator between Cardinal Health and other companies is the people.
Everyone on the team truly cares and is always willing to lend a helping hand. There is also a strong focus on development and support.
It is a great thing to see your peers continue to advance and grow within the organization.
Kim, Regional Sales Director